Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies and outdoor recreation.
Provides customer service, information and support of Community Recreation programs and activities. Services to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre-packaged retail items.
Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs
Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations.
Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
Notifies supervisor or program lead if damage or loss has occurred.
Ensures all rental or check-out forms are properly completed and reservation and check-out procedures are followed.
Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.
Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.
Provides recreation experiences related to leisure skill sets in the form of day and weekend trips
Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and entering program data
Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.
Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resources inventories, patron usage/comments, and program standards metrics.
Assists with recruitment, training and scheduling of Community Recreation staff.
Actively supports the command statement on adherence to EEO principles and policies.
Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events.
Performs entertainment and promotion scheduling.
Assists in updating of electronic and multi-media support tools, as needed.
Seeks ways to promote MWR facilities and events through outreach opportunities on base.
Performs community outreach to assist in the development of contacts.
Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.
Provides support for Community Recreation event set up and break down.
Performs other duties as assigned as they pertains to the duties of this position.
Job family (Series)
Conditions of Employment
Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises.
Must have or be able to obtain with 90 days of being placed in the position, and maintain a valid state drivers license in order to transport patrons off-base.
Must be C.A.R.E (Controlling Alcohol Risks Effectively) trained, hold an Emergency First Responder (EFR) or CPR First Aid certification, and hold a current Food Handler certification, upon being place in the position OR be able to obtain these trai
Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items.
Combination of experience related to customer service and or recreation activity based functions.
Ability to organize, plan, administer special events and entertainment activities.
Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
Knowledge of the functions, procedures, and operations of recreation activities.
Must have strong customer service skills
Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures and print production.
Due to Command policy on employee parking, employment does not guarantee a parking space on the installation. Metro is highly encouraged.
MILITARY SPOUSE PREFERENCE:
Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. To request spousal preference, please state so on resume and submit a copy of current PCS orders. Failure to submit current PCS orders with application will prevent spousal preference from being granted.
Applicants wishing to use veterans preference must state on their resume and submit a copy of their DD-214. These documents may be uploaded to with resume and OF 306 (Declaration for Federal Employment).
SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31, 1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at .
IMPORTANT INFORMATION: All selections are contingent upon obtaining satisfactory employment reference checks. We are an E-Verify participant. As a condition of employment, the selectee will be required to participate in the Direct Deposit/Electronic Fund Transfer within the first 30 days of employment. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.
The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provide din the resume to determine the skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.
Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Click the following link to preview the applicant questionnaire: .
Background checks and security clearance
Drug test required
APPLICATION FORMS - A complete packet of the following forms must be submitted for each position applying for:
Completed OR resume that includes 3 professional references. (Please be sure your resume includes your email address, phone number, name of employer(s), job title(s), dates employed, description of job duties or responsibilities in each position, and any additional information relevant to your work/volunteer/education/internship experiences.)
Proof of high school level education or equivalent. Applicants who fail to provide proof of education with their resume will be disqualified from further consideration.
If claiming veteran's preference, you must submit a clear, legible copy of your DD 214.
(Click on link to complete this form. Document must be signed, dated, and saved locally before it can be uploaded with resume.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.
Commander, Navy Installations