Recreation Aide - Aquatics

The City of Norfolk's Department of Parks and Recreation is currently seeking multiple Recreation Aides to assist with providing customer service to program participants and support aquatics programming.  Work involves providing assistance with facility operations, tours, aquatics fitness classes, and monitoring aquatics areas.  Additionally, the position is responsible for the set up of site specific functions relating to aquatics programming.

Norfolk's Department of Parks and Recreation is proud to announce it has been awarded national accreditation by the Commission for Accreditation of Parks and Recreation Agencies. This ensures we will continue to provide quality recreational services that enrich the lives of Norfolk's residents. 

Departmental Hiring Hourly Rate: $15.00

Essential functions include but are not limited to:

• Provide assistance and guidance to patrons by answering phones, relaying messages and responding to inquiries.

• Registers youth and adult for aquatic programs and collects fees.

• Operate computer software (Excel, Word and Outlook), copiers, telephone, faxes and audio and visual equipment in the completion of regular duties.

• Assists others in completing documentation, applications and other similar documents.

• Files, sort, assembles documents, make copies, processes outgoing mail and deliver incoming mail.

• Monitor the safety of patrons, completes daily logs and relative activities.

• Maintain a professional demeanor and appearance.

• Ability to develop and maintain positive work relationship with a diverse population and effectively respond to inquiries.

Requires level of knowledge equivalent to less than high school or equivalency; High School diploma or equivalent preferred.

The preferred candidate will possess:

• Current CPR/First Aid/AED Certification (required within 6 months of hire).

• Experience working with children and/or youth in a recreation  setting.

• Excellent inter-personal, communication and organizational skills and the ability to effectively interact with and contribute to the growth and development of diverse citizen groups.

• A professional demeanor and appearance.

Work Location:  Various locations throughout the City of Norfolk

Work Hours: Monday to Saturday 6:00 am - 8:30 pm.  Hours varies from 19.5hrs per week to 1040 a year