Recovery Support Specialist

Phoenix House Long Island City , NY 11101

Posted 2 months ago


Under the supervision of the Program Director, an entry level positon that provides the operational support to facilitate the delivery of optimal clinical services to clients.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties and responsibilities may be assigned.

  • Ensures that clients adhere to the day-to-day program schedule, tracking attendance as required.

  • Monitors participation in program events and activities.

  • Conducts and documents appropriately room/bed checks (minimally every thirty minutes) to ensure resident safety and presence.

  • Conducts routine facility checks to ensure facility safety and security.

  • Reviews client property/items upon admission or receipt to ensure compliance with facility and program rules.

  • Conducts contraband searches and drug screen analysis administration in accordance with policies and procedures.

  • Assumes lead duties for shift(s) as assigned, which includes ensuring that the program schedule is followed, all duties are assigned and completed by team during the shift and critical incidents are reported to the Manager on Call and appropriately documented.

  • Mentors clients towards success in program including but not limited to behavior modification, program rules, school work, job responsibilities and appropriate social interactions with peers, family and staff.

  • Provides safe, timely, and supervised transportation of clients to off-site appointments or activities as needed.

  • Maintains accurate documentation in staff log, incident reports, facility forms, and/or other reports in a timely manner in accordance with policies, procedures and regulations.

  • Assist with filing and data-entry.

  • Participates and facilitates the occurrence of shift change.Ensures that all occurrences/incidents are documented appropriately, facility and cabinets are secure, supplies are stocked for next shift, and that all keys and other property are accounted.

  • Attends and participates in staff meetings as needed.Provides essential information to counseling staff on client utilization of concepts, work on treatment plan goals, skill development, etc.

  • Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements.

  • Adheres to and promotes the Phoenix House mission, vision and values.Acts as a role model for others.

  • Utilizes and promotes the Recovery Coach method for supporting substance abuse treatment and recovery.

  • Other duties as assigned by supervisor.


  • Required: High School diploma or equivalent required

  • Preferred: High School diploma or equivalent and one year experience working with substance abuse population preferred

  • Preferred: Valid state drivers license and acceptable driving record

  • Preferred: Ability to effectively communicate in Spanish and English is preferred

Phoenix House Foundation is an equal employment organization.

EOE Minorities / Females / Protected Veterans / Disabled

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Recovery Support Specialist

Phoenix House