Recovery Services Bureau Director

The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.

PROGRAM/DEPARTMENT DESCRIPTION

Recovery Services Bureau offers comprehensive programming and resources aimed at preventing substance misuse, providing harm reduction services to people who use drugs, and supporting the treatment and recovery for those impacted by substance use disorders. Services for clients are provided at BPHC program locations and through funded partners. Services cover critical gaps in the continuum of care including comprehensive drug user health services and naloxone distribution, street outreach, long-term and transitional residential programming, outpatient services, drop-in spaces, access to treatment, a peer recovery center, youth prevention and advocacy, clinical services and housing navigation. The Recovery Services Bureau has a total of 114 full-time employees and 42 part time/per diem/fill in staff working across 10 programs.

This position provides overall leadership and strategic direction to the Boston Public Health Commission (BPHC) Recovery Services Bureau (RSB), and is responsible for the design, implementation and oversight of all programmatic, fiscal, information systems, personnel, quality control, and evaluation components. They serve as an active member of the BPHC senior leadership team and work in a collaborative and confidential capacity with the BPHC Executive Office, Human Resources, Labor & Employment, Administration & Finance, and Communications. The Bureau Director also works closely with other BPHC Offices and Centers, including the Office of Racial Equity and Community Engagement; Center for Public Health Science and Innovation; Center for Behavioral Health & Wellness; and more. This role ensures that the Bureau's programs leverage collaborative opportunities within the bureau and with all other BPHC Bureaus, including Homeless Services; Community Initiatives; Infectious Disease; Child, Adolescent, and Family Health; and Boston Emergency Medical Services (EMS). Additionally, the Bureau Director represents BPHC in the broader substance use prevention, treatment and harm reduction provider network both in the City of Boston and the Commonwealth of Massachusetts through planning, strategic initiatives, and funding opportunities.

DUTIES

Key duties and responsibilities fall under four categories outlined below: 1) program design and strategic development; 2) management and supervision; 3) general administration; and 4) fiscal management. This position will also carry out other duties as required by the evolving nature of responding to substance use-related needs in the City of Boston.

Additionally, all positions at BPHC shall work to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.

1. Program Design and Strategic Development

• Provide leadership and strategic guidance to a variety of programs and services run by BPHC Recovery Services to provide compassionate and evidence-based substance use services across the continuum of care.

• Develop, implement, and evaluate new programs, partnerships, and initiatives related to substance abuse prevention and treatment to address public health needs and service gaps in the City.

• Partner with city, state, and consultants as needed to implement strategic initiatives within the Bureau.

• Provide strategic guidance on coordinated citywide response to addressing unsheltered homelessness and substance use disorder in Boston.

• Establish and develop collaborations with health care providers, housing providers, substance use treatment providers, harm reduction providers, volunteer and nonprofit organizations, advocacy groups, community and consumer groups, community health centers, hospitals and community-based organizations providing care to people who use drugs and are in recovery.

• Establish criteria and ongoing engagement for consumers to participate in strategic planning/development of new services and initiatives.

• Ensure city, state and federal regulations for funded programs are followed.

• Promote collaborations with other BPHC programs and partners at the local, state and federal levels, including partnership with BPHC's Homeless Services Bureau to ensure coordination with harm reduction, substance use treatment and recovery programs for individuals experiencing homelessness, and guests and clients of HSB programs.

• Maintain ongoing communication and planning with partners and funders to meet established program needs and new innovations.

• Contribute to the scientific, clinical and program literature on substance use and racial equity by participating in surveillance, data collection, research, and evaluation activities.

• Represent and promote the Bureau programs within the BPHC, City, state and federal levels, including community events, panels, and conferences.

2. Management and Supervision

• Supervise the Associate Bureau Director and other members of the Senior Management team.

• Develop staff training, professional development procedures, protocols, and activities to support the development, implementation, and oversight of all clinical and administrative components of the Bureau programs.

• Promote a workplace culture that includes staff wellness, reflective process, and trauma-informed support for staff.

• Work in a confidential capacity with the Deputy Commissioner and Commissioner of Public Health/Executive Director to address policy, program operations, and personnel related matters.

• Make and recommend management and personnel decisions to Human Resources.

• Represent management in grievance and arbitration process and hearings.

• Recommend, review and assist in creation of proposals for union collective bargaining on behalf of the program and may attend and participate in collective bargaining as management representative.

• Develop systems to ensure staff cooperation and adherence to employee performance evaluation requirements.

• Serve as primary liaison to Human Resources and Labor & Employment Offices for management activities and union contract negotiations.

• Provide a safe environment for staff and clients by collaborating with BPHC Campus Police, Boston Policy Department, Boston EMS, BPHC's Homeless Services Bureau, neighboring Boston Medical Center, and other partners.

3. Fiscal and Contract Management

• Develop and oversee the Bureau budget and all financial transactions by working with Bureau Administrator.

• Develop and implement long-term sustainability plans for Bureau services and programs across multiple funding streams, including external grants and other revenue generating activities.

• Develop budgets and work plans for new program initiatives.

• Partner with Grants Development Office to prepare grants and proposals for external funding sources.

• Oversee billing systems and implements procedures for revenue maximization in collaboration with Bureau Administrator and Fiscal Manager.

• Conduct cost effectiveness, cost benefits and cost utility analysis in collaboration with the Finance Office.

• Develop RFPs for new initiatives funded by the Bureau, establish new contracts, and ensure ongoing contract monitoring, in collaboration with the Finance and General Counsel Offices.

• Maintain appropriate levels of ongoing communication with funders and respond to established reporting requirements and new requests for information as these arise.

4. General Administration

• Create, develop and implement policies, including goals, outcomes and process objectives and plans.

• Ensure compliance with Bureau administrative policies and procedures.

• Participate in planning boards and committees related to clinical and preventive services.

• Ensure Bureau program directors and managers complete reports to funders and yearly submission of grants for continued funding from the state and federal sources.

• Perform program evaluations in collaboration with BPHC Center for Public Health Science and Innovation.

• Develop and implement procedures for adherence to licensure requirements and federal grant requirements of the programs.

• Oversee program physical space needs and develop quality control procedures and staff training for adherence to safety requirements for the service delivery of programs, including licensed treatment programs.

• Initiate and oversee capital improvements to program buildings in coordination with Property Team.

• Perform other duties as assigned by the Deputy Director and Executive Director.

All applicants must submit a cover letter and resume with their application.