Recovery Collector

Abnb Federal Credit Union Chesapeake , VA 23326

Posted 6 months ago

Employee Perks

  • Competitive compensation with opportunities for annual raises and promotions

  • Community focused culture that allows networking and involvement in Hampton Roads and Parts of North Carolina

  • Employee Benefits (401k match / Company paid Short-Term and Long-Term Disability / Tuition reimbursement / Affordable health insurance options)

  • An employee-focused, diverse, and member relationship driven workplace environment

Job Overview

Recovery Collectors review and collect on charged-off accounts including; skipping and locating all information to pursue legal action and utilize judgements for garnishments and liens.

Major Responsibilities

  • Contact charge off accounts by telephone and mail; recommend and take appropriate action

  • Work with existing accounts assigned to third party collection agencies as well as accounts that are with retained counsel

  • Follow up on all previously assigned accounts with third party and attorney offices; in addition, bankruptcy accounts that are not discharged

  • Maintain accurate files and reports on all collections activity

  • Inform management of trends in loan underwriting contributing to delinquent/charged off loans

  • Testify at legal proceedings as required

Position Requirements

  • High School Diploma or equivalent

  • One to three years of similar or related experience

  • Must be able to operate a PC and related software programs with accuracy and speed

  • Physical qualifications include standing or sitting at a computer for extended periods of time and the ability to lift and carry up to 25 pounds

  • Collections experience is preferred

  • Active listening and outstanding interpersonal skills are required to effectively communicate with employees and members both in person and by phone

EOE/M/F/DISABILITY/VET

Human Resources will only contact qualified candidates upon receipt and review of your resume. No phone calls please.


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Recovery Collector

Abnb Federal Credit Union