Essential Job Functions
Assist individuals in developing natural supports and community living by learning multiple roles (friend, spouse, employee, student, etc.) so a greater sense of identity is established.
Ability to teach/train recovery information and recovery tools.
Ability to demonstrate the belief that all people can and do recover.
Model personal responsibility, self-advocacy, and hopefulness via telling of their recovery story, how needs are respectfully met, and how a belief in themselves is maintained.
Cultivate connectedness in the person's life (self, others, the environment, and to meaning and purpose).
Develops with the person and their support system, recovery plans to meet individual needs to support the person in becoming self-sufficient.
Assist in the development of the person's recovery plan and facilitates the person's self review of progress every 30 days.
Under direct supervision may provide supportive services and conduct related activities such as recreation, community involvement, meal preparation, housing options and instruction in daily living skills.
May be required to attend meetings and provide services in the community.
Documents relevant and required information and services provided in the identified service record (electronic or otherwise) assuring continuity of care as a tool for communication with other team members.
Maintain and observe all HIPAA regulations that apply.
Provide timely, quality and accurate documentation in accordance with program
Safety/ Physical Environment
Participates as a team member to provide a safe recovery environment. Utilizes infection control and other safety standards. Contributes to the cleanliness of the work place.
Utilizes effective positive engagement and conflict resolution skills.
Fosters personal and environmental wellness by taking care of self and maintaining environmental wellness by reporting infection and on the job injuries.
Assesses emergency situations, notifies supervisor of actual or potential challenges, exercises judgment in stressful conditions and responds calmly and quickly. Displays teamwork during emergencies.
Influence and improve operations which are not under direct control.
Use problem solving methods and critical thinking to continuously improve operations.
Actively embodies Recovery Innovations' mission, vision and values.
Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interest of the program and Recovery Innovations.
Contributes and participates in continuous Quality Improvement initiatives.
Models and practices recovery principles in all activities including hope, empowerment, responsibility, mutuality and self determination.
Develop new and innovative ways to improve operations of the program and to create new opportunities.
Determine strategies to move the program and Recovery Innovations forward, set goals, create and implement action plans, and evaluate the process and results.
Establish and maintain positive working relationship with others, both internally and externally, to achieve the goals of the organization.
Serves as a representative of the organization, acts as a positive role model towards all interactions (internal/ external stakeholders and people we serve) without judgment.
Provides assistance in a concise, informative manner, keeping a positive, courteous tone and appropriate non-verbal communication and effective listening.
Contributes to effective teamwork by combining skills and energies in a coordinated effort with supervisors, co-workers, guests and outside agencies.
Communicates collaboratively with inter/intra-disciplinary team members and participates in team meetings.
Develops collaborative relationships with community partners.
Accepts feedback and contributes in an open and receptive way.
Works independently or as part of a team; ability to interact appropriately with others.
Speak, listen and write clearing, thorough and timely manner using appropriate and effective communication tools and techniques.
Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Positively influence others to achieve results that are in the best interest of the organization.
Focus on Service Participant Needs: Anticipate, understand, and respond to the needs of the internal and external customers to meet or exceed their expectations within the organizational parameters.
Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
Provide a safe and nurturing environment with an emphasis on respect, diversity, acceptance and compassion.
An ability to interact effectively within the context of the cultural beliefs, behaviors, language and needs.
Develops and maintain accurate community resources for education, information and referrals appropriate to guests needs.
Education, Licenses and Experience
High school diploma or GED.
Basic computer skills.
Successfully completed Peer Employment Training Course.
Lived experience receiving mental health services.
Additional Requirements, Certifications and Qualifications
Successful completion of Multi-State criminal background check;
At least 21 years of age or 25 years of age if driving for company business, (by assignment).
Valid California Drivers license with clean driving record for the past 36 months as determined by the CA Department of Motor Vehicles, (by assignment).
Proof of valid insurance if using personal vehicle for agency business. (by assignment).
Crisis Prevention Intervention training.
Works in general office environment, behavioral health clinical setting, and necessary areas in the community. May have contact
With individuals that are agitated or confused. Must possess visual and audio skills to complete job duties. Schedule may include long hours, weekends and travel throughout geographic region.
Works in a standard office environment with some exposure to hazardous situations. Physical demands may include work close to the eyes and substantial motions of the wrist, hands and/or fingers. Occasional sitting, standing, walking, driving, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision. May be required to lift up to twenty (20) pounds.
Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the primary function.