Works as a lead team member in a crisis organization that serves all community members in a trauma informed manner. Provides and maintains a supportive empathic and engaging environment for individuals and families seeking help with crisis and recovery. As a lead team member of a multidisciplinary team, provides recovery coaching and skill building to persons which to assist them in continuing their recovery journey. Functions as a coordinator to provide education, coaching, mentoring and support to Recovery Coaches and Peer Support Specialists in the Crisis Residential Unit.
Contribute to an atmosphere that is both trauma-informed and recovery oriented.
Facilitates recovery skills groups as needed.
Utilizes the recovery principles while working with people in crisis.
Assists in the CRU intake process.
Assists clients and team members is establishing a discharge plan for aftercare services and needs.
Arrange or provide transportation to a safe environment as directed by discharge plan.
Articulates and models Recovery Coaching and Recovery Pathways to recovery coaches, peer support specialists.
Assists in inventory of CRU supplies.
Accurate and complete documentation in the Electronic Medical Record.
Provide coordination of Recovery coach meetings and meeting agendas.
Provide internally and externally acquired training opportunities for Recovery Coaches.
Supports the staff development of Recovery Coaches and Peer Support Specialists through job shadowing, mentoring and consultation.
Works with supervisory staff to enhance and assist in the training and workforce development of CRU Recovery coaches and Peer Support Specialists.
Supports the clinical functions within the CRU through the development of recovery-oriented skill and didactic groups.
Active with the treatment team members in the development of innovative and integrative therapeutic techniques which benefit the recovery process.
Responsible for the training of new staff to the role of Recovery Coach.
Support the monitoring of quality improvement indicators and quality improvement initiatives to improve practice and client outcomes.
Highschool Diploma or GED.
Certified Peer Support Specialist.
Valid driver's license.
Minimum of one year working with people with mental health diagnoses and co-occurring disorders.
KNOWLEDGE, SKILLS, ABILITIES:
Excellent customer service skills
Excellent communication skills
Ability to apply trauma informed principles in interactions with diverse populations and in treatment
Critical thinking skills
Able work in a multidisciplinary team
Knowledge of de-escalation techniques
Proficiency in Microsoft office suite Word, Outlook
Demonstrated ability to work collaboratively with co-workers
Knowledge of mental health and recovery
Basic computer skill with electronic medical record experience
JOB CONDITIONS AND REQUIREMENTS:
Local travel may be required to transport persons with a Common Ground vehicle during work hours.
The work environment may subject staff behavioral problems that could be physically hazardous.
Must adhere to Common Grounds policy on confidentiality.