Records Technician - Ycso (Camp Verde)

Under general supervision, performs technical work of routine difficulty in collecting, analyzing, and routing data from reports and records specific to the assigned department.

• Performs a variety of clerical and office tasks, including entering and retrieving data from computer database programs, maintaining filing systems, compiling data and preparing reports; receiving money and entering receipts; handling incoming phone calls and assisting visitors; keeping account and other office records; proofreading and coding; and coordinating flow of clerical work with that of other departments and agencies.

• Handles public and agency requests for records information, both by telephone and in person.

• Classifies reports, sorts, and analyzes information, compiles statistics, verifies information, and builds and maintains statistical data.

• May perform special project research and analysis as assigned.

• Performs other job-related duties as assigned.

Education:

High school diploma or equivalent.

Experience:

A minimum of one (1) year of general office experience.

Additional Requirements:

Must possess a valid Arizona driver's license.

Required Knowledge, Skills, and Abilities:

Knowledge of:

• Departmental clerical and office procedures, including various internal programs.

• Various data processing systems.

• Business English, spelling, grammar, punctuation, and composition.

• Clerical office practices and procedures.

• Research techniques and report writing.

• Current Microsoft Office software.

• Filing and recordkeeping.

Skill in:

• Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.

• Establishing and maintaining effective working relationships with employees, other agencies, and the public.

• Organization and adherence to detail.

Ability to:

• Maintain records and prepare accurate reports.

• Follow written and verbal instructions.

• Type at a minimum speed of twenty-five (25) WPM.

• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.

• Keep management informed of key operating issues affecting the department.

• Remain current in knowledge required to perform assigned duties.

• Handle confidential matters and maintain discretion always.

• Act with courtesy, tact, and diplomacy.

Work Environment:

The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.

Physical Requirements:

Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.

Additional Job Information:

FLSA: Non-Exempt

Grade: 3

Classification: Classified

Safety Sensitive: No