Canon Business Process Services Washington , DC 20319
Posted 2 weeks ago
Overview
Under general direction from a Canon Site Manager, the team reports administratively to their designated
supervisor. For strategic direction and initiatives, this role will align with the Records Manager in the NY office, participate
in the NY office's team meetings, and follow its cadence to ensure that Records standards are consistently in place at the
Washington DC location. Must also exercise independent judgment on diverse and specialized records management with
accountability and ongoing decision-making responsibilities associated with the work. This person is responsible for
planning, organizing, supervising, reviewing, and evaluating the work as needed and ensuring proper management,
retention, and disposal of any documents. Performance of the work requires the use of independence, initiative, and
discretion within established guidelines. Excellent interpersonal and communication skills a must.
Responsibilities
Provides day-to-day leadership and works with staff to ensure a high performance, customer service-oriented work environment which supports achieving the department and the firm's mission, strategic plan, objectives, and values.
Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards alongside the vision of the Records Manager for the firm.
Work in support of and contribute to the development of the firm's information governance policies, procedures, and standards to achieve legal compliance and effective records management.
Responds to inquiries, helping to identify records and information relevant to the request and ensure a timely response to all requests.
Supervises the use of records management systems and equipment to ensure reliable, high-quality operation of document management systems.
Oversees the maintenance, update, and disposal of records on and offsite, revising destruction schedules and coordinating the destruction of records with corresponding departments.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Monitors and reviews legislation and legal requirements and recommends changes to achieve legal compliance and effective records management.
Must be comfortable interacting over email, phone, and/or zoom and communicating clearly, concisely, and without delay with Records Manager.
Performs other duties as assigned.
Some heavy lifting may be required
PHYSICAL DEMANDS/WORKING CONDITIONS/MENTAL QUALIFICATIONS
Physical activity required including frequent bending, reaching, lifting and standing
May lift and/or move up to 50 lbs
Will require extensive hours sitting a desk
What We Offer
Qualifications
H.S. Diploma or greater required
College Education preferred
2-3 years supervisory experience in records management Knowledge of principles and practices of records management including document preservation, records retention, and disposal
Law firm or legal department experience is a plus
Strong understanding of RIM principles (or equivalent) and how to apply them in a law firm/professional and regulated setting
Excellent customer service, interpersonal skills, and professional attitude. · Strong communication and managerial skills. · Ability to work overtime and meet deadlines
Excellent Word and Excel reporting skills
Proficiency in working in a records management/database system, FileTrail preferably
Proficient in MS Office Suite including Excel, Word, Outlook
Proficient in Adobe Acrobat PDF editor
Canon Business Process Services