Records Clerk


Christensen O'connor Johnson Kindness Pllc Seattle , WA 98101

Posted Today

Christensen O'Connor Johnson Kindness PLLC is seeking qualified candidates to fill a full-time Records Clerk position. Qualified Records Clerk candidates will be professional and possess strong organizational and communication skills, and a desire to produce a quality work product.


  • Process incoming physical and electronic documents
  • Perform research projects
  • Assist in incoming and outgoing file transfers
  • Reception and Library coverage
  • Perform machine translations
  • Miscellaneous tasks as needed


  • Strong attention to detail and organizational skills
  • Self-starter who will seek out opportunities to help/support whenever possible
  • Ability to work within a team environment
  • Excellent customer service skills
  • Willingness to be flexible
  • Available to work varied hours as needed


  • Full-time
  • Professional and good organizational skills
  • Data entry experience


Full benefits

  • Medical/Dental/Vision/LTD/STD
  • 401(k)
  • Metro Pass
  • Paid Holidays
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We believe that because pets bring such joy and companionship to our lives that we want to be able to give them the best care and veterinary treatment available. Do you believe this too? Come join us! Trupanion is seeking motivated individuals interested in a full-time position to join the growing Claims Support Department. If you are a confident, detail focused and self-motivated professional with a talent for staying productive while providing excellent customer service and navigating through a variety of medical records, then this position could be for you! In the Claims Support Department, members of the Records Collection team are responsible for reviewing data, making necessary changes, making follow-up requests, and ensuring accuracy and record completeness. Responsibilities include; identifying what constitutes complete and sequential medical history; organizing data to expedite claim adjudication; contacting veterinary care professionals and pet owners to acquire additional data; communicating clearly, concisely, and informatively through multiple avenues including phone, email, fax, and database comments. Upon hire, Record Collection team members will be expected to complete a training program of up to 90 days, which will cover all the necessary skills and tools necessary for the position. After the training period, members of the Records Collection team will be expected to perform at a baseline team standard of productivity and accuracy. The optimal candidate has keen problem solving abilities, a desire to work independently, strong self-motivation, attention to detail, and a minimum of two years of experience in both data entry and customer service. Joining Trupanion with an established understanding of veterinary medical terminology and medical conditions is a major plus! Qualifications (Please include a cover letter with your application!) Required Qualifications: * Must be willing to work weekends and holidays * Excellent typing and 10-key skills * 2+ years experience with data entry * 1+ years experience with customer service * Computer competency with proficiency in Microsoft Office applications and strong documentation skills * Organized, self-motivated, hard-working problem solver who is able to work with minimal direction once objectives are clearly stated * Ability to handle stress and actively seek solutions * Outstanding verbal and written interpersonal skills * Excellent attention to detail * Ability to adapt in a quickly changing work environment * Must be pet-friendly! Desired Qualifications: * Enjoys a challenge * Great self-confidence * Fluency in Spanish and/or French (additional $1/hour) * Veterinary hospital experience, including both patient and customer care (additional compensation offered) Benefits and Perks: * Bonus opportunities * Full medical, dental and vision benefits at no cost to the employee * Four weeks paid time off * Five week sabbatical after five years of employment * Restricted Stock Units * Open, casual, pet-friendly and fun office environment * Free dog walking services for "approved" office pets during business hours * Free pet health insurance (1 dog or cat) * Paid time off to volunteer at nonprofit organizations * Free on-site gym Company Background Founded in 2000, Trupanion (NASDAQ: TRUP) offers medical insurance for cats and dogs in the United States, Canada and Puerto Rico through its affiliated entities. Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company. 6100 4th Ave S, Seattle, WA 98108. Please visit to review all available pet health insurance products. Company Values * Caring: We care about each other. * Adhocracy: An adhocracy is intentionally 'adhoc' instead of bureaucratic. Adhocracies value the ability to adapt quickly, flexibility and employee empowerment (with an emphasis on individual initiative). Corporate levels exist in an adhocracy, but they are less strictly defined and valued than in traditional corporate environments. * Trusting: We trust one another with information * Sincere: We do what we say and say what we mean. * Devoted: We love pets. * Original: We are innovative and fair. * Genuine: We are free to express our true selves. * Simple: Simple is better. For more information about Trupanion, visit Trupanion Seattle WA

Records Clerk

Christensen O'connor Johnson Kindness Pllc