The University Of Oklahoma Norman , OK 73071
Posted 2 weeks ago
The OUPD Records Specialist performs administrative support-oriented duties to include, but not limited to, the management and storage of departmental records following specific rules and instruction. Supports the maintenance and retention of records processing. Provides assistance regarding records management, data entry, and monitoring security cameras. Supports the Records Manager and serves as a Campus Security Authority (CSA) by fulfilling training and reporting obligations related to campus safety protocols. May assist with emergency calls, service requests, and incident process. Ensures the University complies with all Federal and State laws relating to records management. Hiring contingent upon successful completion of background check to include a successful Criminal Justice Information System (CJIS) certification.
Duties:
Receives incoming calls for department and refers to appropriate personnel
Supports day-to-day coordination of the unit, including incoming and outgoing mail, and fingerprinting services
Updates CAD (Dispatch software), inputting case information and paperwork
Database management; collecting data and report preparation
Processes open records requests & LEA records requests and evidence requests
Responsible for records management system reports and correspondence while maintaining confidentiality of all records and CJIS requirements.
Maintains stored information in a concise and uniform manner to ensure an efficient records center
Ensures all records are accurately identified prior to storage
Provides accurate, up-to-date information regarding records retention guidelines and ensures compliance with records retention requirements
Controls internal reporting and filing systems
Provides customer service and building escort to OUPD guests
May run errands for department and provide backup to the OUPD Dispatch team
Assist with Special Events support on Norman campus as required
Performs various duties as assigned to successfully fulfill the function of the position
Required Education: High School Diploma or GED, AND:
Skills:
Knowledge of basic HIPAA records handling standards and general office procedures
Ability to provide excellent customer service
Excellent verbal and written communication skills
Ability to obtain information from all relevant sources
Ability to analyze information in order to choose the best solution and solve problems
Must be proficient in all Microsoft Office (Word, Outlook, Excel)
Excellent interpersonal skills
Ability to work independently and as a team player
Ability to complete tasks in an efficient and timely manner
Detail oriented for accuracy of data and information
Ability to multi task, be organized, and self-motivated
Ability to work in stressful situations
Certifications:
Advertised Physical Requirements:
Sit and stand for prolonged periods
Communicate effectively and listens
Engage in repetitive motion
Use of computer and telephone
Stand, stoop, bend, and reach
Must be able to lift 50lbs from ground level
Departmental Preferences:
Previous experience dispatching for a public safety organization
OLETS certification, or ability to become OLETS certified within six months of hire
Bilingual in conversational Spanish and English
Dispatch Experience
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.
Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.
Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
The University Of Oklahoma