Reconciliation Consultant I

Job Summary:

Under direct supervision, the Business Solutions Reconciliation Consultant I operates independently to support the organization's objectives and mission. The Business Solutions Reconciliation Consultant I will demonstrate effective communication skills, collaborate seamlessly with both internal and external contacts, adhere to deadlines, exhibit strong organizational and time management abilities, and maintain a sense of autonomy when engaging in projects and responsibilities. Their core duties involve timely payment reconciliation for group accounts, ensuring members retain their benefits, and facilitating compensation for associates.

The Business Solutions Reconciliation Consultant I will have the ability to communicate effectively, collaborate with internal and External contacts, meet deadlines, organization and time management, and the ability to maintain autonomy while working on projects and duties.

Responsibilities:

Performance Outcomes

Payment Management

• Record and manage group payments received from CM Client in SystemI

• Redirect payments with discrepancies in CM Client to the appropriate basket for resolution

• Examine return checks received from accounting, scanning them into CM Client

• Enter and manage Backout/Apply and Suspense Form details from CM Client into SystemI

• Handle the processing of Government Allotments from OnDemand, accurately incorporating them into SystemI

• Input and manage Group Remittance Payments from CM Client into SystemI

Reconciliation Management

• Handle incoming calls and emails, as well as initiate outbound calls and emails to assist group account holders and associates with inquiries about unbalanced payments.

• Assess, structure, and share group payroll documents received from group account holders or associates to reconcile payments.

• Other duties as assigned by leadership

Department:

9340 Business Solutions Services

Time Type:

Full time

Commitment to Equal Opportunity

PPLSI conforms to all the laws, statutes, and regulations concerning equal employment opportunities. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination.

If you require a reasonable accommodation to complete the application process, please contact Human Resources at: humanresources@legalshieldcorp.com.