Prohealth Care Waukesha , WI 53186
Posted 2 months ago
We Are Hiring: [Job Title]
ProHealth Moreland Surgery Center is an AAAHC accredited multi-specialty facility that operates weekdays with no call or holidays. The primary specialties served are General and Vascular, Urology, Ophthalmology, Otolaryngology, and Plastic Surgery. Other specialties served include Oral Maxillofacial, Gynecology, Podiatry, and Pain Management Surgery. MSC has seven multi-purpose operating rooms, with over 75 practicing physicians and 50+ team members. The surgery center is consistently ranked in the top quartile nationally for patient satisfaction and performs approximately 5000 cases annually . We provide a fast-paced yet efficient work environment that ranks in the top 10% nationally for patient wait times.
Schedule: [schedule details]
This Position Will Offer You:
Engaging and community focused culture
Competitive Salaries
Opportunity for professional career growth
Robust benefits including: Generous PTO; Choices in insurance; Immediate 401K match; Profit sharing and more.
Answers incoming clinic calls, and prepares patient charts for procedures and storage. Checks patients in upon arrival updating demographic and insurance information as necessary. Acts as a resource person for all clinic staff. Provides direct administrative assistance to management team. Assists with facilitating communication between patient, family, staff and management within organization and shares responsibility for opening/closing duties for the clinic.
Performs duties of position in accordance with organizational policies in a competent manner
Acts as a resource person in providing communication and information to patients, family, staff, and physicians
Demonstrates knowledge and skill with use of office based equipment, i.e. copier, scanner, phone systems, Computers
Follows all HIPPA policies & procedures
Understands and uses all functions of the phone system
Answers phones promptly and pleasantly with appropriate telephone etiquette
Appropriately prioritizes calls
Takes accurate, complete messages
Provides administrative assistant support to management team
Compiles monthly reports for review by management team as directed
Prepares, files, stores and scans documents for patient medical records
Maintains inventory of office supplies for center
Makes arrangements for patients with special needs: arranges for translator
Provides a warm and welcoming environment for all patients, family and visitors to the facility
Notifies nursing of any changes in daily schedule
Confirms demographic information upon check in and corrects any missing or incorrect information
Competent in proper use of e-mail
Supports the philosophy, objectives, and goals of the organization
Dresses appropriately and wears name tag
Seeks consultation from supervisor and co-workers as needed
Quality of work is neat, accurate, precise, thorough, and mistake free
Follows through and completes tasks assigned
Performs all other duties as assigned
Serves as a role model for customer service
EDUCATION, LICENSURE/CERTIFICATION AND EXPERIENCE
Must have completed high school.
Must have Microsoft Office experience.
Must have Medical Terminology
Surgical Scheduling experience helpful
Billing experience a plus
Must have EPIC experience.
Excellent communication and customer service skills
Ability to work in a fast-paced environment handling multiple tasks.
Neat, organized, accurate, and the ability to work well in a team setting.
Bilingual (Spanish to English) preferred.
#LI-DNP
Why Join ProHealth Care:
We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Do You Fit at ProHealth Care?
Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.
Prohealth Care