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Receptionist-Prn (As Needed)

Expired Job

Chester Valley Rehab Malvern , PA 19355

Posted 2 weeks ago

Administrative Functions

  • Answer telephones and determine nature of call and direct caller to appropriate individual or department.

  • Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.

  • Answer questions about the organization and provide callers with the address, directions, and other information.

  • Operate paging or telephone system, as required.

  • For residents without phones send calls to the nursing unit so they can facilitate communication with the resident.

  • Receive request from within the Facility and locate personnel through paging system.

  • Greet visitors and direct to appropriate office and/or resident room.

  • Provide directions and information to visitors, guests, residents, sales representatives, etc.

  • Offer beverages to visitors waiting for administrative personnel, as appropriate.

  • Ensure guests and visitors abide by existing rules, as directed.

  • Monitor visitor access and sign-in process.

  • Receive, sort, and distribute mail and maintain route publications.

  • Prepare and process correspondence for the Administrator and department directors, as necessary.

  • Order, receive, and maintain office supplies.

  • Perform other clerical duties such as filing, photocopying, and collating.

  • Provide administrative assistance to the Administrative staff.

  • Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)

  • Operate copier, office machines, etc., as directed.

  • Perform general secretarial and administrative duties as required or directed by the Administrator in support of the administrative functions of all departments within the Facility.

  • Accept and perform temporary or long-term assignments to various departments within the Facility, as required by the Administrator.

  • Maintain an adequate liaison with families and residents.

  • Maintain a productive working relationship with the medical profession and other health related facilities and organizations.

  • Maintain a current file and listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.

  • Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor, LPN, or RN.)

  • Monitor presence and location of sale representatives in the Facility.

Committee Functions

  • Serve on various committees of the Facility (i.e., Infection Control, Quality Assurance & Assessment, Safety, etc., as appointed by the Administrator) and provide written/oral reports of such committee meetings to the Administrator, as necessary.

Personnel Functions

  • Assist in scheduling department working hours, personnel, work assignments, etc., as necessary, or required.

  • Schedule and participate in departmental meetings, as directed.

  • Schedule appointments for the administrative staff.

  • Coordinate staff meetings and maintain minutes of such meetings, as directed.

Staff Development

  • Assist department directors in the planning, conducting, and scheduling of in-service training classes, on-the-job training, and orientation programs to ensure that current material and programs are continuously provided.

  • Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the long-term care field, as well as to maintain a professional status.

  • Attend and participate in Facility mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).

Resident Rights

  • Review resident complaints and grievances and make written reports of action taken to the Administrator.

  • Ensure that residents receive appropriate notices before being discharged or before having their room or roommate changed.

  • Must adhere to all HIPAA requirements.

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Receptionist-Prn (As Needed)

Expired Job

Chester Valley Rehab