AMDA College and Conservatory of the Performing Arts, with campuses in New York City and Hollywood, is one of the foremost post-secondary performing arts colleges in the country. AMDA offers Bachelor of Fine Arts degree programs in Acting, Musical Theatre, Dance Theatre and Performing Arts as well as two year conservatory programs.
AMDA Receptionists/Mail Room Assistants (Part-Time) are responsible for always providing exceptional customer service to all community members, for disseminating a wide range of College information to the community, and for helping to coordinate the many functions housed in the Reception department and the Mail Room.
Welcome visitors and ascertain reason for visit. Notify appropriate staff member of visitor's arrival. Control visitor traffic until visitor can be assisted by the appropriate staff member.
Answer telephone; determine if the caller can be helped by the Reception staff, or if the caller needs to be routed to another staff member or department. Manage/coordinate incoming calls as appropriate; accurately take and deliver messages; and maintain log of all calls requiring further action.
Serve as a liaison for internal departments; coordinate collection and distribution of College policies and forms for multiple departments.
Perform a wide variety of clerical duties, including but not limited to photocopying, ordering office supplies/maintaining supply inventories, filing, and maintain office technology equipment, such as copiers and printers.
Establish and maintain manuals, files, forms, and records, some of a confidential nature.
Update and maintain large contact and records database.
Prepare and ship packages via UPS and other couriers.
Maintain classroom/space reservations.
Schedule meetings and appointments for supervisor or department staff.
Assure that Reception/Mail Room area is clean and orderly.
Responsible for both incoming and outgoing mail for the campus and coordinating AMDA's Lost & Found.
Notify students, staff, and faculty of delivered mail and packages.
High School Diploma or equivalent required; Associate's or Bachelor's Degree preferred.
1-3 years of reception experience required.
Extensive knowledge of Adobe Acrobat and Microsoft Office (Word, Excel, PowerPoint, and Outlook).
Excellent written and oral communication skills.
Excellent customer service skills.
Excellent organizational and prioritizing skills.
Ability to take initiative and solve problems.
Ability to present oneself as well as the institution in a professional manner.
Exceptional attention to detail.
Must be available to work evenings and weekends as required.
Willingness to be flexible in terms of schedule.
AMDA is proud to be an EOE employer M/F/D/V.