Receptionist/Administrative Assistant

Overview

REPORTS TO: Corps Officer

SUPERVISES: Interns

STATUS: Non-Exempt

SCHEDULE: Full-Time, Flexible 35-40 hours per weekFUNCTION: The Receptionist & Administrative Assistant provides general office support with a variety of administrative activities and related tasks. This position is responsible for greeting visitors, answering and directing incoming calls to appropriate associates, screening social services calls and distributing hand-delivered mail/packages. In addition, the Administrative Assistant lends administrative support to our administrative, finance, development and social service operations.

Responsibilities

• Opens the building for service and ensures that the facility is locked at the end of the day.

• Serves as the first point of contact to the general public, greeting visitors and clients at the front desk, and answering/screening telephone calls.

• Responsible for screening social service applicants according to assistance guidelines, scheduling appointments, and making appropriate referrals.

• Manages financial recordkeeping in relation to social service clients, including maintenance of EFSP records and spreadsheets to ensure compliance (working closely with the Social Ministries Director).

• Responsible for entering donations into Salesforce and creating thank you letters

• Responsible for assisting staff with other office duties and administrative tasks.

• Responsible for coordination of, and communication with, Angel Tree sponsors; and maintains our Angel Tree tracking spreadsheets

• Responsible for all administrative tasks related to the Advisory Board, including taking Advisory Board minutes

• Assist with other related clerical duties such as photocopying, faxing, filing and collating.

• Maintains cleanliness and organization of front office area

• Performs other duties, as assigned.

Qualifications

• High School Diploma or GED

• 1 year of relevant experience and/or training

• Must possess excellent phone etiquette

• Must possess excellent verbal communication skills

• Must possess the ability to communicate with others in a professional manner

• Must be punctual and reliable

• Must possess the ability to work independently on assigned tasks

• Must possess the ability to follow instructions precisely

• Must possess the ability to multi-task

• Must possess the ability to maintain a professional appearance

• Must be able to work collectively with the administrative team associates.

• Must possess excellent computer skills. MS Office Suite preferred.

• Must possess an appreciation for and the willingness to embrace the Mission of The Salvation Army.

The Salvation Army's Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church.Its message is based on the Bible. Its ministry is motivated by the love of God.Its mission is to preach the gospel of Jesus Christand to meet human needs in His name without discrimination.