Cu*Answers, Inc. Grand Rapids , MI 49504
This position will function as a key part of the team, providing assistance to the management team, the front line for incoming calls and guests at the front desk, as well as providing assistance to the Client Services and Education Management Team.
The Receptionist will be assigned to Client Services and Education. The duties may include but will not be limited to: front desk support, and Client Services and Education support, copying, data entry, filing, collating/binding, answering the phone, mailings, meeting coordination and setup, and client interaction. All duties and tasks will be assigned/approved by the direct supervisor.
Essential Job Functions
Work as a team with the other Administrative Assistants to provide a pleasant and unique environment for clients, visitors and staff in the office including answering the phone and covering the general front desk responsibilities as directed by the VP of Client Services and Education.
Provide assistance and support as requested by CU*Answers Officers and the Management Team; primarily working with Client Services and Education.
Work with direct supervisor on all primary responsibilities; provide backup to other Administrative Assistants as requested.
Work with the facilities team to provide backup for general office maintenance and delivery responsibilities.
Maintain and present a positive atmosphere and attitude as a member of the CU*Answers team.
Complete all tasks as assigned by management.
Complete all other duties as assigned by management.
High School graduate or equivalent is required.
One to three years' administrative experience is required.
Experience and aptitude using Microsoft application software (Outlook, Word, Excel, and PowerPoint) required.
Superior typing, telephone and basic clerical skills required.
Excellent organizational skills; ability to effectively handle multiple priorities and meet deadlines.
Excellent verbal and written communication skills; ability to compose single correspondence or other materials as directed.
Thoroughness, excellent attention to detail; ability to take initiative and work independently.
Ability to use discretion when dealing with sensitive and confidential data.
Ability to maintain and present a positive and happy attitude.