Receptionist

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 68 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Job Description

Receptionist is responsible for attending to visitors and handling all inquiries over the phone and face to face. Performs all front office activities, including reception, mail, deliveries and facilities.

Employees who have completed a minimum of one year in this position may be eligible to transition to another department within the company based on performance and available opportunities.

Duties:

• Open and close the office daily.
• Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries to the correct contact.
• Responsible for answering incoming calls, routing calls promptly and correctly to the proper staff person or voicemail, and politely take messages when necessary.
• Directs visitors by maintaining employee and department directories.
• Create and manage both digital and hard copy filing systems, as needed.
• Reports to Vice President of Operations with needed tasks.
• Sets up conference room and common areas for meetings and assists with planning and executing in-office events.
• Maintains office floor plans and new hire desk set ups.
• Handle physical set up in conference rooms for meetings and office events in common areas.
• Sorts, processes and distributes incoming/outgoing mail, including FedEx USPS and other mail services.
• Act as company concierge to employees that may need help with travel, supplies, meetings, etc.
• Maintains a clean office space including stocking, cleaning and organizing kitchens, conference rooms, storage rooms and all common areas.
• Provide general administrative and clerical support as needed.
• Contributes to team effort by accomplishing related results as needed.
• Maintains safe and clean reception area by complying with procedures, rules and regulations.
• Maintains security by following procedures, monitoring online log and issuing employee security badges.

Requirements:

• College Degree preferred and 1-2 years of related experience.
• Commitment to exceeding expectations of clients, visitors and fellow employees.
• Approach all interactions with a welcoming and customer service attitude.
• Must be reliable, punctual, with a strong attention to detail and highly organized.
• Working knowledge of Microsoft Office.
• Knowledge of administrative and clerical procedures.
• Excellent in-person, phone and electronic communication skills.
• Ability to work independently and multi-task in a fast-paced environment.
• Service industry experience preferred.
• Ability to practice discretion.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.