The Finish Line, Inc. Indianapolis , IN 46218

Posted 4 months ago

Come work for us!

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a Finish Line Store.

Our employees are key to our success.

Job Summary:


The Receptionist is a service oriented role as the face of the Finish Line / JD US Customer Central corporate office responsible for fielding all incoming calls, greeting guests, and directing them to the appropriate parties by performing the following duties:

  • Answers all incoming phone calls to the switchboard and direct to the appropriate person.

  • Greets all visitors.

  • Maintains visitor registration.

  • Gives temporary door passes and elevator passes.

  • Directs applicants to the right location.

  • Assembles visitor badges.

  • Directs vendors to conference rooms.

  • Assists visitors with directions and transportation.

  • Maintains records for reference purposes of employee contact information.

  • Maintaining lost and found box.

  • Sends office informational communications.

  • Communicates with vending machine company regarding service issues.

  • Ability to consistently work Monday

  • Friday from 8:00 a.m.

  • 5:00 p.m.

  • Other duties as assigned.

Education and/or Experience:

High school diploma or GED equivalent and 2 or more years related experience in a fast-paced receptionist or office management role. Proficient in Google Suite or Microsoft Office equivalents, especially calendar and email.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Communication Skills:

Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of peers, managers, clients, customers, and the general public.

Decision Making/Problem Solving


Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exits. Ability to interpret and utilize a variety of instructions furnished in written, oral, diagram, or schedule form with little direction given.

Computer Skills:

Should have basic to intermediate knowledge and abilities with Microsoft Word, Excel and an email system.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sit for more than 6 hours per shift

  • Use hands to finger, handle and feel

  • Reach with hands and arms

  • Talk and/or hear

  • Walk or move from one location to another regularly

  • Periodically may need to climb, balance, stoop, kneel, or crouch

  • Lift and/or move up to 10 pounds regularly and up to 50 pounds occasionally

Work Environment:

The work environment for this position is a moderately noisy office setting.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEOC Statement:

The Finish Line, Inc. is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Need accessibility assistance to apply?

Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)

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The Finish Line, Inc.