Receptionist

Solarwinds Corp. Austin , TX 78719

Posted 2 months ago

Your Role:

SolarWinds Corporate Services team is seeking a highly organized team player who is comfortable multitasking and working in a fast-paced environment. A successful candidate for this role is a self-starter, willing to take on new projects, and displays high attention to detail. It is crucial that this person is punctual, flexible, and an effective communicator.

Your Impact:

  • Answers and directs incoming calls to appropriate queue or employee

  • Greets incoming visitors/vendors and ensures they have an escort or clearance to access the office

  • Stocks and distributes snack carts daily; maintains kitchens with adequate supplies and ensures cleanliness

  • Manages security access system and Master Badge spreadsheet; maintains supplies and equipment

  • Manages Key Matrix (lock box, key spreadsheet, notes regularly locked offices)

  • Maintains all copy center supplies and unloads paper as needed

  • Submits service requests to property management company

  • Oversees and responds to Facilities Helpdesk tickets

  • Reviews and handles inquiries in the Corporate Services inbox

  • Assists in setting up company meetings

  • Accepts incoming packages and sends notices to employees

  • Assists in coordinating and planning office wide furniture moves

  • Assists with company catering

  • Maintains Corporate Services Receptionist manual

  • Manages and coordinates with Facilities vendors including business card and interior plant services vendors

  • Enters and tracks approval for Facilities purchase orders through internal system (Coupa)

  • Contributes to team effort by assisting with special projects as needed

  • Coordinates with office supply account rep and other admins on pricing and purchasing office supplies

  • Maintains Pitney Bowes postage machine

  • Receives, sorts, and distributes incoming mail

  • Keeps the mail/supply room clean and organized

  • Maintains a pleasant appearance of the reception lobby area

  • Maintains and updates Corporate Services Sharepoint site, Vehicle Directory spreadsheet and Reception Manual

Your Experience:

  • Experience with Microsoft office (specifically Outlook and Excel), TEAMS and Sharepoint

  • Excellent written and verbal communicator

  • 1-2 years' experience working in a corporate office setting working in a team environment

  • Previous reception or property management experience a plus

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Receptionist

Solarwinds Corp.