Receptionist (Shared) - 50003012

Requisition No: 832253

Agency: Veterans Affairs

Working Title: RECEPTIONIST (SHARED) - 50003012

Pay Plan: Career Service

Position Number: 50003012

Salary: $17,035.20

Posting Closing Date: 07/11/2024

Total Compensation Estimator Tool

Requisition #832253

Anticipated Vacancy

RECEPTIONIST (SHARED)

FLORIDA DEPARTMENT OF VETERANS' AFFAIRS

Alexander Nininger State Veterans' Nursing Home

Pembroke Pines, Broward County, FL.

Annual Salary: $17,035.20

Paid Bi-Weekly plus Competitive Area Differential (CAD) of $24.40

Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance are available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and one (1) personal day. Tuition waiver available for State Universities and Community Colleges (up to 6 credits per semester).

• Other vacant Receptionist (shared) positions may be filled from this advertisement within six (6) months of the closing date*

MINIMUM QUALIFICATIONS:

• Must be willing to accept part-time employment (20 hours per week).

• Must be willing and able to work a schedule that is inclusive of weekends and holidays.

• One (1) year clerical experience, college education from an accredited institution OR vocational/technical training in the area of secretarial/office/business studies.

• Fluency and the ability to communicate effectively in the English language: reading, writing, and speaking both in person and on the telephone.

• Experience using Microsoft Office Suite, including Word, Excel and Outlook.

• Must successfully complete a Level II Background Screening to include, but not limited to a drug test and finger printing.

PREFERRED QUALIFICATIONS:

Preference will be given to applicants with the following experience:

• Basic bookkeeping; cash handling; and clerical experience, including filing.

• Employment experience in a long-term care facility.

• Possess a high school diploma or equivalent.

POSITION DESCRIPTION:

The incumbent is responsible for responding to inquiries and obtaining information for the general public, customers, visitors, and other interested parties. Incumbents provide information regarding activities conducted at establishment, location of departments, offices, and employees within organization.

Incumbent greets visitors to the facility in a courteous manner.

Provides limited information to the general public regarding services rendered at the State Veterans' Nursing Home.

Answers and routes external and in-house calls.

Takes and delivers accurate messages to appropriate staff members in a timely fashion.

Maintains order in the reception area provides magazines and other reading material to visitors as well as residents.

Ensure adequate lighting and comfortable room temperatures are maintained within the reception area.

Ensures at all times Residents Rights as well and Resident confidentially are protected.

Prepare letters, reports, forms and other documents, ensuring that they are accurate and timely.

Delivers medication received via the mail immediately to the respective section.

Assists families and visitors with meal receipts and with the purchasing of meals.

Coordinates mail flow in and out of the office, along with collecting and distributing parcels.

Performs basic bookkeeping; filing; cash handling; and clerical duties.

Able to remain calm in emergencies and capable of using an overhead PA system for announcements.

Performs other routine office duties as instructed by supervisor.

This position is in the Career Service system.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.