Receptionist

Service Corporation International Delray Beach , FL 33447

Posted 3 months ago

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

  • Greets guests and visitors, offering assistance when entering the building

  • Notifies staff members when appointments arrive and escorts guests to appropriate room

  • Answers routine questions associated with services, products, location directions, etc.

  • Immediately notifies and involves management with customer service and security issues

  • Receives deceased belongings from family and follows chain of custody procedures

  • Answers, screens, and routes incoming calls to appropriate staff members

  • Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.

  • Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture

  • Receives incoming mail and packages

  • Maintains organized and current electronic and paper files and records, such as deeds and trust files

  • May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

  • High School Diploma or equivalent

Experience

  • Six months general office, receptionist, or administrative support experience preferred

  • Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

  • Working knowledge of MS Office Suite

  • Clear and professional speaking voice and tone

  • Professional interpersonal skills to handle sensitive and confidential situations

  • Position continually requires demonstrated poise, tact and diplomacy

  • Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 33446

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Delray Beach


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Receptionist

Arbor Company

Posted 7 days ago

VIEW JOBS 1/25/2023 12:00:00 AM 2023-04-25T00:00 <p>Are you ready to love your job again?</p><p>Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work® and we are honored to be one of only 20 companies on Fortune Magazine's &quot;Best Workplaces in Aging Services&quot; list.</p><p>Arbor People feel the love every day because we provide:</p><p>The safest communities (thanks to our COVID-19 vaccine requirement)Free Meal for Each Work ShiftEmployee Assistance Program - Wellness Resources for You and Your FamilyCompetitive Pay RatesPaid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into CashOptions To Get Paid on Your Own ScheduleCertified Great Place to WorkPathways For Growth OpportunitiesDiversity, Equity and Inclusion TrainingTuition AssistanceStudent Loan Repayment AssistanceAccess To Emergency Financial AssistanceAccess To Health, Dental, Vision Insurance401K with Employer Matching Contributions</p><p>Position Summary:</p><p>The Lead Receptionist is the face and voice of the community at the front desk and on the telephone. The lead receptionist will ensure that the community's level of 5-Star service and protocols are in place and always followed by department staff. Ensures the front desk is always staffed and will address higher level concerns from residents/family members or funnels them to the appropriate department head.</p><p>As a Lead Receptionist at The Arbor Company, your work matters. Here's why:</p><ul><li><p>You answer phone calls with a smile and make timely and courteous connections to other staff members while answering questions knowledgeably.</p></li><li><p>You will oversee daily concierge operations (review sales protocols, gold star training and daily operations of the front of the house)</p></li><li><p>You interact and assist visitors and residents in a welcoming and helpful way.</p></li><li><p>You monitor the front desk staff and respond to resident's emergencies.</p></li></ul><p>You'll be great on this team because you have:</p><ul><li><p>Vaccination against COVID-19 (or willingness to get it)</p></li><li><p>High school diploma or equivalent</p></li><li><p>Previous experience as an office assistant or receptionist is a plus</p></li></ul><p>Our people and our residents are at the center of our universe. We can't wait to meet you!</p><br> Arbor Company Delray Beach FL

Receptionist

Service Corporation International