At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Global Workplace Solutions (GWS) team is looking for a Receptionist to join us in Raleigh, NC. In this role, you will support office administration and coordination, global facilities programs, events, and more. You'll serve as an important point of contact for associates, customers, vendors, and other visitors to our office.
Primary job responsibilities
Answer and transfer phones within defined service levels
Maintain the Employee Resource Management, including walk-up questions, assistance with adjacent meeting rooms, assist with interview candidates
Manage daily ticketing triage
Manage conference rooms, including calendar and scheduling specialty reserved conference spaces
Manage transportation to and from the office (taxis, shuttles, etc.); assist with parking card management including issuance of parking cards, booklets, and go-passes
Support New Hire welcome initiatives
Develop logs to track supplies like video games, video game controllers, desk key issuing, etc.
Maintain office communication and office mailing list monitoring
Maintain reception area like keeping area neat, clean and clear of clutter, ensuring unauthorized documentation is not posted in reception and visitor areas
Organize files and storage, magazine subscriptions and display, and postcards; monitor and report maintenance issues
High performance in delivering outstanding customer service
Solid verbal and written communication skills, with professional business appearance at all times
Attention to detail and skills for developing systems and processes for smooth office operations
Motivated with the ability to work with little direct supervision
Ability to use office applications
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat Inc.