Receptionist

National Vision Tamarac , FL 33321

Posted 2 days ago

Position Description:

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

National Vision, Inc. (NVI) is one of the largest optical retailers in the United States. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

We are looking for a Receptionist to join our growing team. The Receptionist provides prompt, courteous service to customers either on the phone or in person.

What would you do? The Specifics

  • Ensure high quality customer service.

  • Ensure a smooth flow of customers through the store.

  • Answer, screen, and forward incoming phone calls in accordance with NVI protocol.

  • Process and understand managed care plans.

  • Obtain and document information from the insurance company as needed.

  • Schedule and confirm appointments, follow-up visits and classes.

  • File all patient records daily and pull patient files for the next day's appointments.

  • Check on status and notify customers when orders are in or of any delays.

  • Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs.

  • Keep reception area tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).

Position Requirements:

  • Experience as a Receptionist, Front Office Representative or similar role is preferred.

  • Experience handling multiple phone lines.

  • Professional attitude and appearance.

  • Strong customer service skills.

  • Effective interpersonal skills.

  • Ability to be resourceful and proactive when issues arise.

  • Excellent organizational skills.

What are the benefits?

National Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website www.nationalvision.com to learn more.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Receptionist

H&R Block, Inc.

Posted 1 week ago

VIEW JOBS 11/9/2018 12:00:00 AM 2019-02-07T00:00 Job Description Receptionist H&R Block, the world's leader in tax preparation services, is seeking talented, customer focused Receptionists to join our tax office teams. These are seasonal positions, where you will work a flexible, varied schedule between the months of January and April. If you do well, there are opportunities to work in subsequent seasons and also opportunities for advancement! Apply today using any device at www.hrblock.com/careers > Tax Office Jobs About the position… * Greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Handle client exits by ensuring all current and future needs are met * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Minimum Qualifications What you will bring to the team… * High School Diploma or equivalent * Experience working in a fast-paced environment * Previous experience in a customer service environment It would be even better if you also had… * Sales and/or marketing experience * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Knowledge of cash registration operations is helpful * Knowledge and experience with a Windows based computer system preferred About H&R Block… The H&R Block purpose is simple. To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since the beginning when brothers Henry and Richard Bloch founded the company in 1955. Since that time, we've grown to have more than 12,000 company-owned and franchise retail locations around the world. People are often surprised when they begin working at H&R Block. Our company is forward thinking and innovative. Our leadership is accessible. Our associates are welcoming and bring unique and diverse perspectives. We believe we are better together. We are also curious, creative and determined to be the best we can be. Now that is something to feel great about! Bilingual candidates strongly encouraged to apply! 1 Based on annual revenues for sales of tax preparation products and services. H&R Block is an equal opportunity employer. H&R Block, Inc. Tamarac FL

Receptionist

National Vision