Receptionist - Mon - Fri 11Am-8Pm

Williams Lea is hiring a Concierge for our Chicago office to work Monday to Friday 11:00 am to 8:00 pm!

Pay: $23.00/hour

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)

• 401k Retirement Savings Plan Including Employer Match

• Paid Time Off (PTO)

• Life Insurance

• Paid Parental Leave

• Short-term & Long-term Disability

• Healthcare & Dependent Care Flexible Spending Accounts

• Domestic Partner Coverage

• Commuter Benefits

• Legal Assistance

• Employee Assistance Program (EAP)

• Additional Employee Perks and Discounts

The Concierge is responsible for providing a white glove experience to all of clients and their guests, whether on the phone or in person. Our Concierge needs to make everyone feel welcome and well looked after. A proactive mindset, customer service demeanor, an eye for details, and a willingness to support other departments will ensure your success with us.

Job duties

• Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor's arrival when necessary.

• Communicate with manager, appropriate department, or client as needed.

• Make conference room, catering, and visitor office reservations using reservation software and calendars

• Assist clients with finding an appropriate meeting room or resource, arranging alternatives and negotiating with other parties as required to find a solution for all parties

• Answer incoming calls received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.

• Order catering for events and meetings, ensuring orders are received on time and accurately

• Handle light administrative duties including expense reimbursements and miscellaneous projects as assigned. Handle sensitive and/or confidential document and information.

• Manage visitor card keys and parking validations and keep records/logs as required

Job Qualifications

• High School Diploma or equivalent

• Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.

• Experience managing incoming calls on a multi-line phone system

• Experience with MS Office and Outlook in a professional environment

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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