Receptionist

Manorhouse Assisted Living Knoxville , TN 37902

Posted 2 months ago

Are you passionately committed to customer service? If so, we would like to hear from you!

Manorhouse Assisted Living & Memory Care is a customer service focused provider of senior living in West Knoxville. Manorhouse believes that a resident's life in one of our communities should be an extension of the lifestyle he or she enjoyed previously, enhanced with premier Manorhouse service and support. Offering various levels of assisted living and memory care, Manorhouse strives on a daily basis to live our mission "to exceed customer expectations in a unique and outstanding way"

This customer service experience is delivered by staff specially trained to honor and enhance the lives of our residents through compassion and a commitment to exceeding customer expectations. Our goal is simple: to be the very best provider of assisted living and memory care services in each of our markets, and the preferred employer for those individuals looking to make a difference in the lives of the elderly.

Must be available to work weekends and be flexible to work until 8pm in the evening

SUMMARY:

We are looking for a receptionist to work every other weekend. This is a 12 hour shift (8am-8pm) on Saturday and Sunday. There will also be opportunities to pick up shifts during the week.

Answer the telephone and greet visitors. Handle other clerical and administrative work as assigned by the Business Office Manager.

EDUCATION:

Requires the ability to use fractions, decimals and commercial arithmetic. Basic knowledge of grammar, spelling and punctuation is required. Equivalent to a four (4) year high school education.

EXPERIENCE:

Over three (3) months, up to and including six (6) months of receptionist or multi-line phone user.

JOB DUTIES

  • Answer incoming telephone calls, determine purpose of callers, forward calls and retrieve messages from voice mail and forward to appropriate personnel, including inquiry calls. Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel.

  • Respond to residents' requests by directing them to appropriate personnel.

  • Handle clerical and administrative work as assigned by the Business Office Manger such as, but not limited to, updating policies and procedures and forms manuals, collecting and reconciling guest and employee meal money, type and update menus, assist Director of Activities by developing and typing flyers, invitations, etc., open and stamp mail, and address and stuff envelopes.

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Receptionist

Manorhouse Assisted Living