State Of Washington Olympia , WA 98513
This is a time-limited position that will last no longer than June 30, 2019.
The Legislative Session Receptionist is responsible for answering incoming lines and receiving visitors in the reception area of the Governor's Office. In addition, the incumbent performs a variety of routine support duties. This position ensures the Governor's Office is effectively represented in a professional, responsive manner. Responsibilities of the position include:
Welcome, screen, and/or transfer calls. The incumbent in this position will handle a variety of inquiries and callers. Some of the inquiries and calls can be difficult and complex, requiring the use of sound, independent judgment and knowledge of the Governor's Office and state government.
Greet, screen, announce and/or refer elected officials, VIPs, guests, walk-in clients, tour groups, staff appointments and citizens.
Monitor staff schedules in order to accurately and effectively respond to calls or visitors.
Maintain the Governor's Conference Room schedule.
Maintain the organization and arrangement of the Governor's Conference Room.
At least one year of increasingly responsible experience in an office environment, preferably providing support to upper management and a team of professional staff.
Self-initiative to anticipate needs and resolve problems.
Excellent communication and interpersonal skills.
Demonstrated commitment to exceptional internal and external customer service.
Careful attention to detail.
Demonstrated personal and professional integrity.
Ability to maintain confidentiality.
Ability to prioritize work, meet deadlines and manage multiple assignments simultaneously.
Experience responding to email and telephone messages on behalf of other staff or an organization.
Working knowledge of state government operations and the legislative process.
Familiar with using Microsoft Word.
Knowledge of proper grammar, syntax, formatting and spelling.
Experience in navigating the Internet to find, research and download information.
Ability to learn quickly.
Ability to maintain confidentiality.
Ability to remain positive and productive in a stressful environment and during periods of fluctuating workload.
Ability to work independently and as part of the team.
Willingness to seek and follow direction.
Demonstrated ability to solve problems using proven methods.
Commitment to continuously improving processes.
The top candidates will be contacted directly to interview for this position. Because the selection will be based on information provided by you, it is in your best interest to identify the knowledge, skills and abilities that address the mandatory and desirable qualifications described below.
Interested applicants should submit the following:
A letter of interest describing specific qualifications.
A current resume.
A list of at least three professional references with current telephone numbers.
Personal data sheet: http://ofm.wa.gov/jobs/SupplementalProfileData.doc.
Please send completed application packets by mail, fax, or email to:
Office of the Governor
Attention: Kym Ryan
PO Box 40002
Olympia, WA 98504-0002
The Office of the Governor is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, and ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply. Persons needing accommodation in the application process, or who wish to receive this job announcement in an alternative format, may call 360-725-0158 or the Telecommunications Device for the Deaf: 711 Relay.
The Office of the Governor is a non-represented agency. If you previously have applied for a position with the Governor's Office and are interested in this position, please reapply.