Receptionist

Wyndemere Senior Living is seeking a Front Desk Receptionist in Wheaton, IL.

The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.

Shift:

Full-time 2nd Shift Mon, Tues, Thus, Fri, and every other Sat and Sun from 3pm-11pm

Part-time 2nd Shift 3 weekends/month Saturday and Sunday 2-8 and Wednesday, Thursday and Friday 4-8

Responsibilities:

• Greets, directs and assists residents and guests as needed. Enlist assistance of staff or leadership as appropriate.

• Answers the telephone in a professional manner; takes accurate and complete messages; directs calls to appropriate staff members.

• Provides general information to walk-ins; contacts Marketing Representative or tour guides as needed.

• Provides concierge services to residents, including bus reservations, postal assistance, copying and faxing as requested.

• Sorts and distributes mail and faxes. Documents receipt and distribution of packages.

• Documents distribution and return of Maser keys; monitors visitor sign-in and resident sign-out.

• Opens and closes the reception desk and properly secures all files, keys and equipment in the office area.

Skills:

• One year experience in an office setting and dealing with the public.

• Typing and experience with other business machines.

• Must be able to handle a multiplicity of routine tasks, follow specific instructions carefully and general instructions completely.

• Able to communicate effectively both orally and in writing.

#nonclinical