Receptionist

Overview

IST Management is seeking a Legal Receptionist to join the Baltimore, MD team today! The primary focus of the Receptionist is to greet and assist clients, visitors and vendors in a professional, courteous manner. Also responsible for answering incoming calls from clients, reserving conference rooms/visiting attorney offices for attorneys and guests, and maintaining the electronic conference room schedule.

Who We Are

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We've been honored as one of the Nation's Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we've made the INC 5000 list. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We're a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance

Hourly Compensation: $22.00-$23.00

Schedule: Monday-Friday, 8:30am-5:00pm, No nights or weekends!

Responsibilities

The Legal Receptionist will be responsible for providing daily Front Desk/Reception services and other office services support in a professional law firm setting, to include:

• Answer all external and internal calls efficiently and route calls appropriately; Take accurate messages and relay messages via e-mail to attorneys and staff with a sense of urgency• Greet clients and visitors in a professional, courteous, and upbeat demeanor• Assist with special projects and clerical tasks, as needed; Coordinate all catering needs, including beverage set-up requirements• Utilize firm resources on a daily basis to access firm information• Update and maintain telephone list, suite maps, office roster, and staffing/visitor calendar; Reserve conference rooms/visiting attorney offices and arrange for AV needs utilizing scheduling software• Be familiar with firm personnel, policies, and procedures; Understand and apply all security procedures; Perform proper opening and closing procedures• All members of the firm are encouraged to participate in our Global Citizenship program; Other duties and projects as assigned

Qualifications

The Legal Receptionist qualifications include:

• Two (2)+ years of receptionist and/or customer service experience preferred

• Ability to address multiple tasks efficiently and effectively

• Excellent communication and interpersonal skills; Exhibit and maintain a professional appearance, attitude and positive demeanor

• Adhere to firm attendance and other policies

• 40 wpm typing speed; Proficient in use of Microsoft Office Suite preferred

• Ability to read and comprehend correspondence, memos, emails, and basic instructions; Ability to accurately write e-mails and telephone messages

• Some college a plus

• Willingness to cross-train for other job functions

• Ability to lift up to 55 lbs

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.