Receptionist - Transportation

"Primary Purpose
Provide initial contact with public concerning inquiries, general information, or problems directing individuals to the proper authority for further handling. Assist regular dispatcher when necessary.
Qualifications
Education/Certification/Licensure
High school diploma or GED

DPS School Bus Driver Certification or ability to obtain

Ability to pass DOT physical

Possess a good driving record as indicated on a Moter Vehicle Report

Special Knowledge/Skills
Bilingual preferred

Effective communication and interpersonal skills Strong organizational skills

Knowledge of general office procedures

Proficient in Microsoft Office (Excel, PowerPoint, Word)

Knowledge of dispatching procedures

Good telephone and 2-way radio communication skills Proficient computer and typing skills

Ability to receive and give verbal instructions effectively Ability and knowledge of bus routes

Knowledge of student discipline procedure

Ability to manage student behavior

Ability to driver a Mini-Bus and Van

Experience
Minimum of 2 years successful general office experience

2 Years of experience in school transportation (preferred)

Major Responsibilities and Duties
Maintain reception area. Receive visitors and telephone calls; determine what assistance is needed and provide appropriate assistance/information and/or direct to appropriate office or
Perform the usual office routines and practices associated with a productive
Assist patrons when calling in for route
Maintain log on all telephone calls received and two-way radio transmissions when
Perform Skylert notifications as needed to keep parents, campuses, and district personnel
Remain informed of accident response procedures, g., dispatch police, ambulance, drug testing agency, notify appropriate personnel and school(s); assist in notifying parents of all students on the bus.
Serve as a relief monitor as needed.
Serve as a relief Class C driver as needed.
Stay current with Department/District policies operating procedures and
Assist the Transportation Team in maintaining accurate records and compliance with organizational standards.
Maintain confidentiality
Exhibit CCISD Core Values of trustworthiness, respect, responsibility, fairness, caring, and
Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek
Stay up-to-date professionally through the selection of quality professional learning opportunities for personal growth.
Research district policy, precedent, and current practices prior to acting.
Participate as an effective team member who contributes to district, department, and content
Demonstrates proficient levels of technology
Participates fully in drills and safety exercises to provide for the safety and overall emotional wellbeing of students.
Utilize time wisely for effective management of job
Maintain punctuality in daily work times, appointments, and
Meet task completion deadlines established by
Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
Perform other duties and accept other responsibilities as
Working Conditions
Mental Demands
Effective verbal communication; ability to maintain emotional control under stress of frequent interruptions, multiple tasks, and angry patrons

Physical Demands/Environmental Factors
Work morning and afternoon split shift; prolonged sitting; moderate walking, standing, stooping, bending, and lifting; work around high noise levels and vehicle exhaust/fuel fumes

Days in Contract: 230

Hours: 8

Pay Grade: Paraprofessional 4