Receptionist

Greets clients, visitors and guests; determines the purpose of each person's visit and directs or escorts him/her to the appropriate location.

Answers, screens and directs phone calls to staff; take messages and schedules appointments.

Receives mail, documents, packages and courier deliveries and delivers or distributes items.

Performs administrative and clerical support tasks.

Performs basic filing and recordkeeping.

Assures that the common areas and equipment are properly maintained for comfort, convenience and safety, operating to manufacturer's specifications.

Drives Heritage vehicle for errands, transporting, or other uses as directed.

Participates in programs designed for in-service education, on the job training and orientation classes.

Develops and maintains a good working rapport with inter-departmental personnel, and other departments within Heritage to meet the needs of Heritage.

Maintains the confidentiality of all resident information, including protected health information and reports known or suspected incidents of unauthorized disclosure of said information.

Performs other job-related duties as requested by the Executive Director and/or designee to meet the needs of the residents and the facility.

High School degree receptionist experience preferred

Proficient in computer skills, telephone use, and typing skills

Must be able to speak the English language in an understandable manner.

Must be able to answer and call out using telephone equipment.

Must be able to lift a minimum of 50 pounds.

Must have a current MA Drivers License.