Ferguson Knoxville , TN 37902

Posted 4 months ago

Job Description:

If a career with an organization that rewards performance and provides a stable and supportive environment for its associates nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.

Ferguson is currently seeking the right individual to fill an immediate need for a Receptionist. If you are a professional, career-minded individual who is committed to great customer service, this is the position for you!


In addition to the essential job functions described below, all associates will perform duties as requested by management.

  • Answer and transfer incoming calls pleasantly and professionally

  • Direct calls to the appropriate associate or department, take a message or transfer to the appropriate associate's voicemail when necessary

  • Greet visitors

  • Alert associates when they have a visitor

  • Accept incoming deliveries

  • Assist in answering customer questions

  • Assure appropriate coverage of phones when away from desk

  • Data entry


A Bachelor's Degree is preferred, but a high school degree combined with previous administrative experience will be considered. A successful Receptionist will possess the following:

  • Customer service skills

  • Ability to handle difficult customers

  • Phone skills

  • Ability to handle multi-line phone system

  • Ability to work well in a fast-paced environment

  • Minimum clerical skills (basic typing and computer skills)

  • Ability to interact with management


As a large, successful company who prides itself on its stability, Ferguson can offer a competitive benefits package which includes the following: medical (two plans to choose from), dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!

  • The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
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