Under general supervision, greets vendors and other visitors and ensures that they are directed/escorted to the proper office/area. Operates a multiple-line telephone and routes calls to the appropriate person or location.
Duties and Responsibilities:
1 Provides assistance, guidance, and direction to patients and /or visitors. Ascertains the nature of their business; assists and/or directs patients and/or visitors to various locations in the building when appropriate. Calls for an escort when necessary.
2 Answers telephones, routes callers, takes messages and provides routine information to callers.
3 Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
4 Maintains appropriate records, reports, and files as required.
5 IF ASSIGNED TO YORK AND GETTYSBURG HOSPITAL RECEPTION AREA: Receives telegrams, messages, flowers, newspapers, and other items; notifies appropriate personnel. Verifies that patient has not been discharged; returns flowers delivered for discharged patients. Maintains log of items received; delivers or arranges for the delivery of items to patients and appropriate personnel.
High School or G.E.D.
Up to 1 month
Wellspan Health System