Receptionist

SUMMARY OF POSITION:

The primary role of the Receptionist is to manage the front desk daily and perform various administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answer all incoming calls in a timely and professional manner.

• Route calls to the appropriate department or individual. Assist callers with general questions.

• Greet and announce office visitors.

• Retrieve and distribute messages from general delivery voicemail.

• Receive, open, date stamp, and distribute all US Mail.

• Post all outgoing US Mail. Replenish postage meter when funds are low.

• Maintain supplies for Corporate Office and model homes by keeping inventory and placing orders.

• Maintain neat appearance of lobby, reception desk, kitchen, and conference rooms.

• Provide administrative support to various departments as needed.

EXPERIENCE, SKILLS, KNOWLEDGE

• Proven work experience as a Receptionist, Front Office Representative, or similar role

• Proficiency in Microsoft Office Suite

• Hands-on experience with office equipment (e.g., scanners, printers, postage meter)

• Professional attitude and appearance

• Solid written and verbal communication skills

• Ability to be resourceful and proactive when issues arise

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks

• Customer service attitude

• High school diploma or equivalent; additional certification in Office Management is a plus

WORK ENVIRONMENT:

• The work environment is representative of an office/field setting

• The noise level in the work environment is usually quiet to moderate

• Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

PHYSICAL DEMANDS:

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their

hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.

In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

Note: This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

Equal Opportunity Employer