Tao Group Hospitality Las Vegas , NV 89134
Posted 2 weeks ago
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
Medical, Dental, and Vision Coverage
401(k) Retirement Program with Employer Match
Life and Disability Insurance Plans
Ancillary Insurance Plans
Mental Health Support and Services
Fertility & Family Forming Support and Resources
Pet Insurance
TAO Marketplace
Employee Discounts
Time off and much more!
The Receptionist represents the face and the voice of the company when greeting visitors in person or when answering the phone. The Receptionist will interact with the public as well as with staff and must be able to quickly understand the nature of the business where he or she works and all company's venues. The Receptionist must be able to handle difficult situations such as customer complaints or employees running behind schedule for an appointment or a meeting. Ability to handle multiple situations at once with a sense of urgency, poise and confidence. The receptionist must be courteous, alert and watchful of all personnel and visitors that enter the office and must be the one to alert Security/People Practices/Management if a situation should arise.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Perform opening and closing procedures of the reception and lobby areas
Answer phones and properly transfer calls to the appropriate employees and/or departments
Greet and assist internal and external clients and guests
Answer questions about the business and/or give the company's website for further business information
Take messages and ensure they are forwarded to the appropriate employees and/or department
Accept & sign for items and/or packages that are dropped off; advise employees
Ensure that the reception storage closet is well-maintained and the fridge stocked with water
Printing, faxing, scanning, filing, and copying
Utilize security computer to allow employees and/or guests entry into the offices
Maintain a pleasant, neat and clean appearance of the reception area
Send out letters, cards, and packages through USPS, UPS, or FedEx
Maintain general company voicemail
Schedule meetings for staff in the conference rooms
Schedule pick-ups for courier service
Distribute incoming e-Faxes
Arrange transportation for guests as needed
Assist and/ or complete additional tasks as assigned
EDUCATION/WORKING KNOWLEDGE:
High School Diploma
Proof of eligibility to work in the United States
Maintain a professional, neat, and well-groomed appearance adhering to Tao Group Hospitality standards
Must have a minimum of six (6) months direct work experience
21+ years of age
High School Diploma
Must have a minimum of six (6) months direct work experience
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Must have strong problem-solving skills
Excellent written and verbal communication skills required
Ability to work under pressure and meet deadlines
Must have good positive energy throughout the day
Must be able to read the computer monitors and print legibly
Must be able to sit and/or stand for extended periods of time
Must be able to move quickly through work and set the pace in the office
Must be able to push and lift up to 25 lbs.
Small to Medium office environment
Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
5-25% Local Travel (United States)
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain a high level of confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment
Tao Group Hospitality