Receptionist

Catholic Health Initiative Missouri Valley , IA 51555

Posted 1 week ago

Position Type: Regular

Scheduled Hours per 2 week Pay Period: 80

Primary Location: IA > MISSOURI VALLEY > CHC MISSOURI VALLEY

Receptionist (Float position) will work between 4 clinics of Harrison (Missouri Valley, Woodbine, Logan and Dunlap) rotating late evening and Saturday shift.

PRINCIPLE RESPONSIBILITIES:
1.Answers telephone and responds as appropriate per clinic guidelines.

  • able to triage and transfer calls in a timely manner
    2.Assists with patient appointment activities

  • scheduling/rescheduling patient appointments; follow-up on "no show" appointments

  • provides patient confirmation calls per clinic specifications
    3.Greets and directs patients and visitors in a prompt and courteous manner.
    4.Records messages accurately and legibly

  • messages distributed promptly to the appropriate person and location
    5.Collects and records co-payment from patients

  • accurate documentation of transactions

  • reconciliation of cash drawer receipts

  • prepares deposits
    6.Initiates the pulling, filing and searching for patient charts appropriate to patient care

  • checks and prepares charts for following day

  • puts charts in order with appropriate patient forms
    7.Sends, retrieves and distributes FAX data as directed.

QUALIFICATIONS:

Experience

Preferred: One or more years providing customer service, preferably in an ambulatory health care setting.

Have worked in a customer service environment with a proven track record of providing quality and excellent service for a minimum of one year.

Education

Required: None

Preferred: High school diploma; GED equivalent with an aptitude in math

Office/clerical and computer skills, experience in scheduling and electronic medical records Systems, CPT, ICD-9 and, insurance protocols knowledge, medical terminology

Ability to speak Spanish a plus

Additional Information

  • Requisition ID: 2019-R0209363

  • Schedule: Full-time

  • Shift: Day Job

  • Market: CHI Health

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Receptionist

Catholic Health Initiative