Canon Solutions America Melville , NY 11747

Posted 5 months ago

OverviewHighly visible, client-facing position reception support for Canon USA's corporate headquarters. Ensures top-notch customer service and guest assistance for both day-to-day visitors as well as VIP guests. Receives and directs visitors, employment applicants, salespersons and customers to appropriate locations and parties.


Responsibilities- Ensure a high level of customer service at all times to both internal and external clients

  • Manage visitor traffic flow and guest experience as soon as they enter the building Lobby

  • Greet and log visitors in guest management system; issue visitor ID/security badges per established policies

  • Notify Canon host of their guest's arrival

  • Assist with storing and retrieving coats and luggage

  • Direct or escort visitor to Guest Greeting Area or other designated area in the Conference Center as requested by the Canon host

  • Familiarize and plan for activities and expected visitor traffic each day

  • Handle internal calls to Reception desk and provide information as requested

  • Covers specific assigned hours consistently and without deviation

  • Maintain a professional looking and tidy Reception area / workspace

  • Administrative duties as directed by Supervisor, Corporate Services

  • May be called upon to provide assistance to conference center guests from time to time (such as making a copy or arranging a taxicab for example)

  • Hours are 8:00AM -4:00PM Qualifications- High school diploma; Associates degree preferred

  • Minimum of two years' experience in a similar role serving a corporate headquarters, or five years total work experience in a support role in a professional office environment

  • Ability to operate single or multi-line telephone system; paging system; and PC software such as email and MS Word Company OverviewAbout our Company

  • Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $36 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2018 and is one of Fortune Magazine's World's Most Admired Companies in 2019. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based service and support for all of the products it distributes in the United States. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting and follow us on Twitter @CanonUSA. For media inquiries, please contact Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans. If you are not reviewing this job posting on our Careers' site, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at #CUSA Posting Tags#CUSA #LI-AV1 #CBAV #DICE

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Canon Solutions America