Receptionist

Position:* * Receptionist

Reports to:* * President

Cannon Industries

A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers’ standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol free working environment.

General Job Description:

Controls the flow of calls and visitors to the company. Provides administrative support to the President, Sales and Customer Service. Expedites meetings, conferences, etc.

Minimum Qualifications:

*
• Associates * degree with 2 years experience in an office/administrative setting *
• Legible * handwriting with good written & oral communication skills *
• Pleasant * speaking voice *
• Working * knowledge with MS Windows and with office software (MS Word, Excel * and Outlook) *
• Ability * to manage multiple priorities *
• Ability * to maintain a positive, professional demeanor under all * circumstances

Receptionist Duties:

* *
1. Answer * * telephone, route calls and take accurate messages * *
2. Greet * * visitors notify person visited, monitor visitor activities in * * public area of the building * *
3. Operate * * paging system in a professional manner * *
4. Maintain * * appearance of work area and conference room * *
5. Operate * * office equipment such as faxes, copiers, postage meters and * * computers * *
6. Assist * * with composing and publishing announcements and bulletins

Customer Service Duties:

*
1. Assist * with data entry pertaining to customer orders in database daily *
2. Assist * with maintaining all customer files *
3. Prepare * customized quote blanks, prepare and send out quotes in a timely * manner *
4. Generate * and post internally customer delivery performance weekly (using * charts & graphs) *
5. Send * out customer service surveys quarterly *
6. Assist * with coordination of company social * events

7. Report labor transactions

8. Updates inventory as needed

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.