Receptionist, Campus (Bilingual Preferred) (7808)

JOB DESCRIPTION

Job Title
Receptionist, Campus
Evaluation Type
Non-Exempt
Department
Designated Campus

Pay Grade
P3
FLSA
Non-Exempt
Date Revised
February 2023
Supervisor
Designated Supervisor

BASIC FUNCTION & RESPONSIBILITY: Direct all incoming telephone calls and greet visitors providing basic information and services.

Represent the campus in a professional and positive manner. Assist with the efficient operation of the campus office.

ENTRY QUALIFICATIONS: High school diploma or equivalent and one year of related experience.

KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of acceptable telephone
Skill in applying policies and
Skill in operating standard computer and software
Skill in written and verbal
Skill in providing excellent customer
Ability to operate a multi-line telephone
Ability to organize and prioritize

CHARACTERISTIC DUTIES & RESPONSIBILITIES: The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description.

Support of Administrative, Fiscal and/or Facilities Functions:
Process incoming calls efficiently and route to correct
Update the announcement memo for the main telephone
Provide general information and assistance to all callers and visitors in a friendly and professional Act as liaison between the campus and its customers.
Greet and verify identification of visitors, answer walk-in inquiries and refer visitors to appropriate office or
Assist with campus projects and perform clerical tasks as
Provide assistance to staff/campuses/departments as
Receive, sort, and distribute mail, messages, documents, and other deliveries.
Maintain computerized files using personal computer, including reports, employee roster, and mailing lists.
Assist with the scheduling of teacher conferences.
Maintain confidentiality.
Student Support:
Assist in resolving parent/student issues and concerns in a timely
Assist with the receipt and distribution of student materials, including homework requests.
Assist in managing student behavior in accordance with Student Code of Conduct and student handbook.
Organization Improvement:
Work collaboratively to improve
Professional Growth and Development:
Participate in professional development that increases effectiveness and improves District
School/Community Relations:
Interact positively with employees and the community to provide needed information and to promote the District in a favorable
Organization Morale:
Participate in team building activities and the decision-making process as
Communicate and collaborate with campus/department staff to enhance service delivery and customer
Other Responsibilities:
Comply with policies established by federal law, including but not limited to State Board of Education and local Board
Perform other job-related duties as
SUPERVISION EXERCISED: None.

PHYSICAL & MENTAL DEMANDS:
Maintain emotional control under
Work with frequent interruptions.
Use computer for prolonged period resulting in repetitive hand
Lift and/or move up to 20 occasionally.
Sit for extended periods of
ENVIRONMENTAL FACTORS:
Work is normally performed in a typical interior office work environment with little or no exposure to physical