Receptionist

Bonnier Corporation Orlando , FL 32801

Posted 2 weeks ago

About Bonnier Events

Bonnier Events is a full-service promotion and marketing firm specializing in producing national enthusiast events. The division has served more than 50 markets nationally, with 40 scheduled events per year.

We are the event division for Bonnier Corporation, which is one of the largest special-interest publishing groups in the United States, with more than 30 multichannel brands extending into all platforms including magazines, digital media, books, events and product licensing. Bonnier Corp.s brands include Popular Science, Saveur, Field & Stream, Outdoor Life, Marlin, Boating, and Cycle World among others.

Bonnier Events is seeking an experienced Receptionist for the Indianapolis office. Reporting to the Vice President of Operations, this role oversees the front office operations and general office customer service. The Receptionist will be responsible for answering the phones, general office coordination, customer service and staff support.

Receptionist will be expected to present himself/herself in a professional manner and have the ability to work autonomously, use all available resources to collect company information for communication to customers, possess excellent organizational, prioritization, verbal and written communication and interpersonal relations skills.

Receptionist and Office Coordinator will be responsible for supporting Bonnier Events staff with projects and must be able to multitask and be proficient with Microsoft Word, PowerPoint, Excel and Google.

Responsibilities

Open office each morning by 8:30am.

Unlock front door and turn off security alarm.

Open & close blinds on opening and closing of office hours.

Look for anything out of the ordinary inside/outside of the property and report maintenance issues to office lead.

Manage dishwasher.

Check voicemail on general mailbox and return calls.

Check general email inbox and reply/forward as necessary.

Answer telephones with a pleasant and helpful attitude, answer questions, take messages and forward or return calls as necessary.

Enter event participant registrations for select events via call-in or mail sign-ups and answer questions of participants

Maintain extra office and company vehicle keys and order extras as necessary.

Gather all necessary information in order to be able to answer customer questions and keep information organized and accessible for yourself and others that may cover the phones in the event of your absence.

Communicate with supervisor and/or staff for missing information that you are not able to locate.

Enter updates in main databases as the information is given to you.

Maintain inventory on office and janitorial supplies and order as necessary while keeping close track of the supply budget. Order requested supplies for co-workers as requested and necessary.

Maintain Office Equipment and know details for all maintenance contracts we have. Maintain service vendors to ensure office up keep, such as utilities, alarm, snow removal, etc.

Sort and distribute incoming shipments and mail daily.

Email staff of packages received if they are on the road.

Keep office supply cabinets and drawers, both in the main office and warehouse, organized.

Maintain the front desk in/out sheet so you know who is in the office, travelling, taking PTO days, etc.

Pro-actively assist each Ops Client Services department with work overload that can be done while sitting at the front desk (i.e., data entry, copying, collating, stuffing credentials, mailings, typing letters, entering invoices, scheduling meetings, arranging travel, running reports, etc.).

Update general mailbox voicemail message as required.

Record and keep up-to-date the voice mail message for this weekends event with pertinent information.

Required to work some weekends at events.

Additional responsibilities that come up as directed by the Vice President of Operations.

Close office each evening at 5:30pm.

Ensure all exterior doors are locked, including main office area and warehouse

Clock out and Activate Security Alarm if you are the last person leaving the office.

Qualifications

Must be able to multitask.

Proficient with Microsoft Word, PowerPoint, Excel and Google.

Experience in office administration a plus.

Strong organizational and time management skills.

Excellent verbal and written communication abilities.

Can learn google c-suite products Gmail, calendar, google drive, etc. but prior experience a plus.

Strong sense of discretion and professionalism.

Full-time - Salary plus benefit package.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Receptionist

Brookdale Senior Living

Posted 2 months ago

VIEW JOBS 2/23/2019 12:00:00 AM 2019-05-24T00:00 Overview Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company. Here you'll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there's a place for you to make a difference in lives of the families we serve throughout our continuum of care. Responsibilities Under limited supervision, greets visitors at community's front reception desk. Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person. Greets all visitors entering facility in a courteous, warm and professional manner. May provide drinks and other comfort amenities, as deemed appropriate, while waiting. Ensures that guests sign guest sheets and locates correct resident or party to escort visitors, answer questions, etc. Notifies residents of visitors and obtains directions regarding their desires on receiving guests and handles them accordingly. Promotes positive image of community and serves as ambassador of community to visitors. May answer general questions regarding community to potential residents and inquiring families. Provides informational brochures and packets as requested. Ensures proper referrals to marketing staff. Receives incoming phone calls and directs to proper residents and staff. Maintains and updates log of emergency phone numbers. Also maintains contact information for residents and staff. Receives all mail for community and residents; sorts and delivers to mail locations appropriately. Collects outgoing packages and mail; ensures their proper handling, charging and collection by postal and shipping companies. Delivers newspapers, waters plants, straightens office and lobby, and prepares refreshments. May check visitors into guest suites and ensures that questions are answered and access is granted. May call for transportation as requested by residents. Maintains logs on resident check in lights and visual check in. Alerts staff when residents may not appear as expected. May routinely perform basic typing, filing and clerical work as requested. Maintains community resident rosters and other community information as requested. May update birthday lists and complete card mailings. Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. hurricanes, etc.) May assist Executive Director in community admissions and discharges. Assists in the maintenance of resident and employee files. May take prospective residents and/or their families on tours of the community when marketing and administrative personnel are not available. Maintains confidentiality and discretion when dealing with sensitive information (Business, Resident, Employee, Medical Records, etc.). May assist the Activity Director and/or others as necessary in promoting activities with residents in the lobby. Promotes and encourages residents to participate in such activities. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor. Qualifications Education and ExperienceHigh school diploma or general education degree (GED) preferred; and minimum of one year related experience and/or training; or equivalent combination of education and experience. Certifications, Licenses, and other Special RequirementsNone Management/Decision MakingMakes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. Knowledge and SkillsHas a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Basic typing skills essential along with basic knowledge of PC's and word processing software, preferably in a Microsoft Windows environment. Ability to effectively communicate in English and understand and follow written and oral instructions. Ability to read and interpret documents and write routine correspondence. Ability to deal tactfully with personnel, residents, family members, visitors, and the general public. Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level in which they are currently functioning. Physical Demands and Working Conditions * Standing * Requires interaction with co-workers, residents or vendors * Walking * Sitting * Occasional weekend, evening or night work if needed to ensure shift coverage. * Use hands and fingers to handle or feel * Reach with hands and arms * Possible exposure to communicable diseases and infections * Climb or balance * Stoop, kneel, crouch, or crawl * Talk or hear * Exposure to latex * Ability to lift: Up to 25 pounds * Possible exposure to blood-borne pathogens * Possible exposure to various drugs, chemical, infectious, or biological hazards * Vision Brookdale is an equal opportunity employer and a drug-free workplace. Brookdale Senior Living Orlando FL

Receptionist

Bonnier Corporation