About Bonnier Events
Bonnier Events is a full-service promotion and marketing firm specializing in producing national enthusiast events. The division has served more than 50 markets nationally, with 40 scheduled events per year.
We are the event division for Bonnier Corporation, which is one of the largest special-interest publishing groups in the United States, with more than 30 multichannel brands extending into all platforms including magazines, digital media, books, events and product licensing. Bonnier Corp.s brands include Popular Science, Saveur, Field & Stream, Outdoor Life, Marlin, Boating, and Cycle World among others.
Bonnier Events is seeking an experienced Receptionist for the Indianapolis office. Reporting to the Vice President of Operations, this role oversees the front office operations and general office customer service. The Receptionist will be responsible for answering the phones, general office coordination, customer service and staff support.
Receptionist will be expected to present himself/herself in a professional manner and have the ability to work autonomously, use all available resources to collect company information for communication to customers, possess excellent organizational, prioritization, verbal and written communication and interpersonal relations skills.
Receptionist and Office Coordinator will be responsible for supporting Bonnier Events staff with projects and must be able to multitask and be proficient with Microsoft Word, PowerPoint, Excel and Google.
Open office each morning by 8:30am.
Unlock front door and turn off security alarm.
Open & close blinds on opening and closing of office hours.
Look for anything out of the ordinary inside/outside of the property and report maintenance issues to office lead.
Check voicemail on general mailbox and return calls.
Check general email inbox and reply/forward as necessary.
Answer telephones with a pleasant and helpful attitude, answer questions, take messages and forward or return calls as necessary.
Enter event participant registrations for select events via call-in or mail sign-ups and answer questions of participants
Maintain extra office and company vehicle keys and order extras as necessary.
Gather all necessary information in order to be able to answer customer questions and keep information organized and accessible for yourself and others that may cover the phones in the event of your absence.
Communicate with supervisor and/or staff for missing information that you are not able to locate.
Enter updates in main databases as the information is given to you.
Maintain inventory on office and janitorial supplies and order as necessary while keeping close track of the supply budget. Order requested supplies for co-workers as requested and necessary.
Maintain Office Equipment and know details for all maintenance contracts we have. Maintain service vendors to ensure office up keep, such as utilities, alarm, snow removal, etc.
Sort and distribute incoming shipments and mail daily.
Email staff of packages received if they are on the road.
Keep office supply cabinets and drawers, both in the main office and warehouse, organized.
Maintain the front desk in/out sheet so you know who is in the office, travelling, taking PTO days, etc.
Pro-actively assist each Ops Client Services department with work overload that can be done while sitting at the front desk (i.e., data entry, copying, collating, stuffing credentials, mailings, typing letters, entering invoices, scheduling meetings, arranging travel, running reports, etc.).
Update general mailbox voicemail message as required.
Record and keep up-to-date the voice mail message for this weekends event with pertinent information.
Required to work some weekends at events.
Additional responsibilities that come up as directed by the Vice President of Operations.
Close office each evening at 5:30pm.
Ensure all exterior doors are locked, including main office area and warehouse
Clock out and Activate Security Alarm if you are the last person leaving the office.
Must be able to multitask.
Proficient with Microsoft Word, PowerPoint, Excel and Google.
Experience in office administration a plus.
Strong organizational and time management skills.
Excellent verbal and written communication abilities.
Can learn google c-suite products Gmail, calendar, google drive, etc. but prior experience a plus.
Strong sense of discretion and professionalism.
Full-time - Salary plus benefit package.