The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.
What are the day-to-day responsibilities?
Meet and greet customers in a professional manner
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
Provide basic information to callers who have general inquires
Assist with filing duties and other administrative tasks as needed
Prepare sales and service gas tickets for the Accounting Department
Serve as a backup to the Sales Department Cashier
Assist the General Manager with various clerical duties as needed
Attend meetings and trainings as scheduled
Perform other duties as assigned
Be friendly, professional, courteous and efficient when working with all customers and employees
What are the requirements for this job?
High School diploma or equivalent
Possess excellent written and verbal communication skills
Ability to operate a multi-line switchboard
Ability to read and comprehend instructions and information
Ability to work well with the public
AutoNation is an equal opportunity employer and a drug-free workplace.