Salem Author Services (Xulon Press), Maitland, FL, the nation's largest on-demand digital publisher of books targeting the Christian audience, is currently seeking an organized, professional and enthusiastic Full-Time Receptionist and Administrative Assistant.
Do you love books? Have you ever wondered what the inside of the publishing process really looks like?
Here's your chance: we're looking to add a full-time Receptionist and Administrative Assistant to our staff.
The Ideal Candidate:
Will shine as the first point of contact within the company for our treasured clients.
Excels at interpersonal communication, problem solving, jumping quickly between projects, and fostering streamlined communication between our authors and multiple departments.
Understands the patience and finesse required to nurture client relationships during both busy and slow seasons, and takes great pride in building brand affinity with every single customer interaction.
Enjoys showing off their entrepreneurial skills: an eagerness to learn, improve process, and ownership of responsibilities with little supervision.
Embraces their role with a team-first mentality, and enjoys attending and assisting with the occasional office party (we really like to eat).
Proficient with Microsoft tools (Word, Excel, Outlook).
Your Most Important Initiatives:
Creating a pleasant and streamlined customer experience while answering calls, greeting our visitors, and answering basic questions.
Success Looks Like:
An infectiously enthusiastic front desk experience that matches our passion behind the scenes.
A shipping and mail distribution process that runs like a well-oiled machine.
A brand experience our customers can't stop raving aboutevery interaction leaves our customers feeling like part of our family.
Strong relationships within the sales, service and creative teams throughout the companywe're a culture-first team, committed to enjoying our workdays while also delighting our clients.
We provide a casual, friendly atmosphere with competitive salaries and a comprehensive benefits package that includes medical, dental, life insurance, and 401K program.
Salem Author Services (Xulon Press, Inc.)is owned by Salem Media Group, the leading radio broadcaster, Internet content provider, and magazine and book publisher for audiences interested in Christian, family-themed and conservative content.
Salem Media Group is an Equal Opportunity Employer