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Reception Tech

Expired Job

CSL Plasma Houston , TX 77020

Posted 6 months ago

Job Description:

Main Responsibilities
1.In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor setup, donor monitoring and donor disconnect. 2. In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
3.Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
4.May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
5.Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
6.Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
8.Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
9.Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.
10. Collects arm samples or whole blood samples from donors for testing.
11. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
12. Understands the policies and procedures associated with hyper immune programs at the center if applicable.
13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
14. Maintains confidentiality of all personnel, donor and center information.
15. May be cross-trained in other areas to meet the needs of the business.
16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
17. Perform other job-related duties as assigned.

Education

High school diploma or equivalent required.

Experience

Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience

Working Conditions (physical & mental requirements)

Ability to complete routine forms or conduct routine oral communications

Ability to understand, remember and apply oral and/or written instructions

Must be able to see and speak with customers and observe equipment operation.

Occasionally perform tasks while standing and walking up to 100% of time

Reach, bend, kneel and have high level of manual dexterity

Occasionally be required to lift and carry up to 25 pounds Fast paced environment with frequent interruptions

Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.

Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

Required to work overtime and extended hours to support center operational needs

Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.


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VIEW JOBS 12/3/2018 12:00:00 AM 2019-03-03T00:00 Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education * High school diploma or equivalent required Experience * Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience * Must be able to perform basic math calculations Working Conditions (physical & mental requirements) * Ability to understand, remember and apply oral and/or written instructions * Ability to understand and follow basic instructions and guidelines * Must be able to see and speak with customers and observe equipment operation. * Occasionally perform tasks while standing and walking up to 100% of time * Reach, bend, kneel and have high level of manual dexterity * Occasionally be required to lift and carry up to 25 pounds * Fast paced environment with frequent interruptions * Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens * Required to wear Personal Protective Equipment while performing specific tasks or in certain areas * Required to work overtime and extended hours to support center operational needs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Worker Type: Employee Worker Sub Type: Regular CSL Behring Houston TX

Reception Tech

Expired Job

CSL Plasma