Reception & Switchboard Operator

Reception & Switchboard Operator

Location: North Wilkesboro, NC, United States

Job ID: 15193

Date Posted: May 24, 2024

Job Description

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Samaritans Purse is looking for a Reception and Switchboard Operator to join our team in North Wilkesboro, North Carolina. In this role, you will be responsible for answering phones, greeting guests, and providing assistance to our staff and visitors. The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to handle multiple tasks simultaneously. If you are interested in this exciting opportunity, apply today!

A day in the life of a Reception and Switchboard Operator

At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.

In the role of Reception and Switchboard Operator, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him

• Answer phones and interact with donors in a warm, professional, and positive manner, fielding general Samaritan's Purse questions, and taking requests for information

• Determine caller needs and route calls to the appropriate person or department

• Receive guests, vendors, and salespersons, making them welcome and creating a positive environment

• Assist guests, vendors, and salespersons with visitor registration

• During emergencies, assist with communications to Facilities, Security, or Emergency Services

• Provide backup coverage for all reception desks including the Boone campus, North Wilkesboro campus, and other locations as needed

• Maintain a current working knowledge of Samaritans Purse history and mission

• Monitor the answering machine each morning for calls received after hours and during weekends and disburse messages as needed

• Assist with various other administrative duties

• All other duties as assigned

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