Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
The Front Desk Reception Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.
1.Check guest in, ensuring proper credit is received, special requests are noted and fulfilled
and accurate information is established.
2.Provide exceptional customer service with smile and empathy.
3.Thoroughly complete all guest transactions.
4.Promote and sell special hotel programs.
5.Interact with resort staff in a professional manner, assisting other departments with
6.Be knowledgeable of all emergency procedures and Resort policies.
7.Maintain house bank.
8.Communicate all pertinent information to the Front Office Managers and Supervisors.
9.Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.