Redfin's mission is to redefine real estate in the consumer's favor. As a full-service brokerage and #1 brokerage search website in the US, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. We believe real estate can be better-for customers, for agents, for everyone.
Redfin agents have marketing and field support from start to finish for every deal, plus top-flight tools that streamline their workflow and give them a competitive edge. If your passion is serving customers in a values-driven sales culture and tech-savvy environment, join us!
As a Redfin Team Manager, you will lead a team of up to 20 real estate agents to excellence by focusing on customer satisfaction, close rate and productivity to drive their performance. You'll inspire your team by creating a winning culture, helping to solve their challenges and ensuring they have the necessary support to succeed and grow their careers.
Interview, train, and retain a team of top-performing agents using internal tools, resources and programs to drive and measure their success
Develop agents through regular 1:1's and on-the-job shadowing to sharpen their skills and grow their business
Manage performance by providing feedback and coaching to those who do not meet performance standards and for those that want to improve
Share and execute internal communication, process changes, and new initiatives through team meetings and trainings
Check-in with customers to ensure consistent quality in service
If time permits, continue to work on your own transactions, using these deals as opportunities to further develop your agents
Skills & Experience
Active real estate license in the state where you'll be working with a history of successfully closing transactions (required)
Experience in leading and managing the performance of a sales team
Goal-oriented; strong drive to succeed and meet performance targets
Ability to keep your team focused and motivated to move forward with a sense of urgency, regardless of the circumstances
Excellent communication skills; able to communicate confidently, directly, and truthfully
Customer-advocate mindset and a commitment to delivering the best client experience possible
Ability to multi-task and manage competing priorities
Experience using technology to communicate and access competitive market data
What We Offer
Competitive Compensation package including a base salary, bonuses, stock, and 401(k)
Health Insurance: Choose from various comprehensive full-family medical, dental, and vision plans with low out-of-pocket expenses
Zero Agent Fees: We cover MLS dues, license renewal fees, association fees, marketing, mileage, mobile phone, computer, and other costs that can total more than $28K per year
Paid Time Off: Three weeks of paid vacation, paid maternity/paternity leave, sick leave, twelve company paid holidays and two flex days
Career Advancement: Paid training and continuing education, as well as opportunities to move into senior management roles at Redfin
A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We're proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the only way for a business to thrive over the long haul.
Redfin is an equal opportunity employer committed to hiring a diverse workforce.