Reader Services Reserves Student Supervisor

Binghamton University Binghamton , NY 13901

Posted 3 months ago

About Binghamton University:

Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by outstanding academics, facilities and community life - promotes extraordinary student success.

Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.

Job Description:

Budget Title: Instructional Support Associate (SL-2)

Salary: $42,651 - 47,000

As part of Binghamton University Libraries, Reader Services is a department devoted to serving Binghamton's community of patrons. In addition to working out of Bartle Library, which currently includes the Newcomb Reading Room, Reader Services staff members serve patrons at the Science Library, the University Downtown Center Library, and the Libraries' remote storage facility, called the Annex.

The Reader Services Reserves Student Supervisor will directly oversee approximately 25 student employees who staff a circulation desk and circulate reserve materials. Primary duties will include:

  • Recruiting and Hiring: Assemble a dynamic, diverse workforce

  • Training: Develop engaging, thorough training for student employees

  • Supervising: Enforce the Libraries' policies and ensure consistent service

  • Evaluating: Establish measurable goals for student employees

In addition, the Reader Services Reserves Student Supervisor will:

  • Be responsible for Reserves-related processes, including, but not limited to processing reserves requests, communicating with instructors, and formulating policies and procedures

  • Provide excellent service at the Newcomb Reading Room and the Bartle circulation desks

  • Resolve problems related to patron issues, circulation of library materials, and Library equipment and maintain open communication with supervisor and Head of Reader Services

  • Follow all safety and security procedures, including opening and closing the Library and consulting with University Police

  • Engage in Libraries' planning and programming activities as appropriate and serve on committees


  • Bachelor's degree

  • Proficiency in Excel and comfort with learning new applications

  • Ability to lift as much as 30 pounds during the course of the day

  • Primary work days are M-F, occasional weekend and evening hours may be required

Preferred qualifications:

  • Leadership and supervisory experience

  • Experience communicating in a professional setting

  • Customer service experience

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at

Payroll information can be found on our website

Cover letters may be addressed "To the Search Committee."

Postings active on the website accept applications until closure.

For information on the Dual Career Program, please visit:

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Application Instructions:

Deadline for Internal Applicants: November 22, 2019

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Persons interested in this position should apply online.

Please submit:

  • Resume,

  • Cover letter, and

  • Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:

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Reader Services Reserves Student Supervisor

Binghamton University