Reach Team Mental Health Coordinator (Public Health Professional Iii)

• JOB POSTING EXTENDED*

The City of Long Beach, Department of Health and Human Services has an immediate opening for a full-time, unclassified, at-will Public Health Professional III to serve as the Reach Team Mental Health Coordinator in the Homeless Services Bureau.  Reporting to the Homeless Services Officer, the Public Health Professional III position plays a key role within the REACH Team to provide strength-based street outreach to encourage people experiencing homelessness to engage in available services.  This position is located at the Multi-Service Center, 1301 West 12th Street, Long Beach, CA 90813.

• Responds to high priority street outreach requests to complete mental health assessments and coordinates appropriate clinical services, including behavioral health involuntary holds when needed.

• Provides case management and housing navigation services to persons with severe physical, mental health or substance use needs.

• Participates in case conferencing and care coordination for higher barrier clients to assist in navigating local and county homeless and health care systems.

• Navigate the Long Beach Coordinated Entry System to link to housing resources, including utilizing the Homeless Management Information System (HMIS) and other data platforms to document all client interactions in a timely manner.

• Support Multi-Service Center non-clinical staff with mental health assessments and evaluations when necessary.

• Fosters and develops collaborative working relationships with the Long Beach Police and Fire Departments and other social service agencies.

• Provides housing retention and location services to prevent re-entry into homelessness

• May provide direct transportation to people experiencing homelessness to assist in accessing services (in City of Long Beach Vehicles).

• Participates in community education regarding REACH services and the City's response to people experiencing homelessness including ride-alongs and community presentations.

• Will supervise existing street outreach staff by providing direction regarding clinical interventions and assessments when in the field.

• May assist in coordination of outreach activities; and,

• Performs other related duties as assigned.

• Master's Degree in Social Work, Marriage and Family Therapy, or a closely related field (*proof required).

• Program management experience in a public agency beyond the minimum requirements may be substituted for education on a year-for-year basis.

• Licensed Clinical Social Worker or Licensed Marriage and Family Therapist Certification required

• One (1) year of professional experience providing mental health support or care coordination for a social or human services program.

• Valid motor vehicle operator license.

• Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report printout required during onboarding if selected for position.

DESIRABLE QUALIFICATIONS:

• Experience conducting street outreach and clinical service delivery to people experiencing homelessness.

• Ability to work evenings, nights, weekends, holidays, and on-call during emergencies as needed.

• Experience working with the Homeless Management Information System (HMIS)

• Bilingual skills (Khmer, Spanish, Tagalog, and/or Vietnamese)

SUCCESSFUL CANDIDATE WILL DEMONSTRATE:

• Demonstrates skill in patient assessment, intervention, planning, and evaluation.

• Demonstrates initiative, good judgment, and the ability to make decisions independently.

• Demonstrates skill in working with high-risk and mentally ill populations.

• Strong communication skills, verbal, non-verbal, written and oral.

• Ability to handle sensitive information and maintain confidentiality.

• Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style.

• Ability to deescalate and resolve conflict effectively.

• Ability to work within deadlines, manage multiple assignments, and set appropriate priorities.

• Proficiency in the use of computers, including email, internet, and office productivity software (e.g. Microsoft Word, Excel, and PowerPoint).

This recruitment will close at 11:59PM PST, on Monday, April 15, 2024. To be considered, applicants must submit a resume, cover letter, and proof of education in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered.  For questions regarding this recruitment, please contact (562) 570-6927.   

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927.

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