RDC File Clerk

State Of Montana Helena , MT 59624

Posted 1 week ago

Mission:

Every day at the Montana Department of Justice, our employees are dedicated to ensuring the well-being and rights of the people of our great state. At the Department of Justice we do the right thing for the right reason. If you're looking for an opportunity to be part of a team that builds a culture of character and excellence, demonstrates collaboration and selfless public service, and upholds the law and pursues public safety, the Department of Justice may just be the career for you.

Please take a moment and watch the linked video to learn how the Department of Justice serves the citizens of Montana.

Job Overview:

The Motor Vehicle Division (MVD) administers laws and programs relating to motor vehicle titling, registration, and lien filing, licensing motor vehicle dealers, driver licensing, driver records and control, and public safety.

MVD is divided into three bureaus the Driver Services Bureau, the Vehicle Services Bureau, and the Operations Services Bureau.

The Records and Driver Control Bureau (RDC) maintains driver's license history records, including traffic convictions and driver control actions. RDC is divided into the Driver History Work Unit (driver record keeping, entry of convictions, record reporting, and disability placards), the Driver Control Unit (suspension, revocation, cancellation, and reinstatement), and the Commercial Driver Unit (record keeping for commercial driver license holders, withdrawals, reinstatements, revocations, and record reporting).

An RDC employee completes duties within their bureau, including administrative and clerical duties, customer service, conviction entry, implementing suspensions, revocations, cancelations, and reinstatements, mail room duties, and other aspects of managing documents and files, assesses driver's vision and medical qualification for license issuance, and ensures customer identification for issuance of the driver license or identification card credential.

Qualifications:

High proficiency in general office procedures and office technology.

Knowledge of principles of filing and records maintenance, including a strong ability to correctly alphabetize.

Knowledge of Microsoft Office Products, including Word, Excel, and Outlook.

Skill in the operation of general office equipment, including phone, computer, computer printer, copy machine, fax machine, and etc.

Strong English usage, spelling, vocabulary, grammar, and punctuation skills.

Ability to effectively communicate on a onetoone basis with the public.

Ability to maintain effective working relations with employees, other departments, officials, and the public.

Ability to type and enter data accurately.

Exercise sound judgment in solving problems and making decisions;

Work independently;

Know when to get supervisor or managerial approval before proceeding;

Consistently complete tasks or projects so that customer expectations and organizational requirements are met or exceeded;

Communicate effectively both verbally (including over the telephone) and in writing.

Handle multiple tasks and projects simultaneously without jeopardizing quality.

Build cooperative relationships with people; demonstrate active listening;

Give methodical attention to data objects and records entries that are arrayed in work queues. Routine completion of queues requires self-discipline and diligent application of effort.

Reduce and/or address errors or improper data entry.

Education and Experience:

  • High School Graduation or equivalent (GED)
  • One year of clerical office experience using a computer to perform a variety of word processing, database, and other business software applications and programs and providing customer service (over the telephone or in person).

Special Instructions:

The selection procedures to be used in evaluating the applicant's qualification may include, but not limited to, an evaluation of the resume and cover letter, a structured interview, performance test, reference/background checks and fingerprint checks.

  • Additional materials, references or information submitted by the applicant, but not requested, will not be considered.

Successful applicant(s) will be subject to:

  • Fingerprint Check

HOW TO APPLY:

You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:

  • How do your qualifications and experience directly correlate to the duties of this position and why would you be the best candidate for the job?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end), including reason for leaving.

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

(When attaching a document you must check the, "relevant document" box to ensure your attachments are uploaded correctly to your application. Failure to attach the required material will conclude in an incomplete application. You must also keep the relevant boxes checked once you submit your application; if you uncheck the box with an active application it will delete the attachment.)

This Employer participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.


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RDC File Clerk

State Of Montana