R&D Project Manager II

$55000 - $60000 / year

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

JOB DESCRIPTION

Application Deadline: 4/15/2024

As a R&D Project Manager II, you will be instrumental in the ongoing success of the top Comparative Rating platforms within the insurance industry. Our Project Managers collaborate with our carrier partners focusing on the delivery of additional inventory to create more choice for our valued agents. In addition, you will work closely with our entire development staff in the coordination of each phase of the development life cycle. This is a fast-paced, ever-changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and manage multiple projects, all while pioneering ways for efficiency with a team player attitude.

If you love technology, are hungry to learn, and are looking for a creative, fun, and friendly workplace where you get to develop high quality software that will transform the insurance industry, we would love to get in touch with you.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

• Working with project teams and stakeholders to successfully plan, execute, monitor, and control software projects in alignment with departmental and company goals, objectives, and urgency.

• Facilitating cross-functional teams including Developers, QA, Business Analysts, & Deployment, by supporting group progress including scheduling, prioritizing, and expectation setting at all levels of development.

• Managing activities from project definition and planning through production, release, and into maintenance. Serving as the central resource with process, development, test, and quality, as the product (s) move to production.

• Managing high-level customer relationships while serving as primary point of contact throughout delivery process to ensure client satisfaction and growth of business relationship while ensuring on-time delivery.

• Utilizing strong interpersonal skills for excellent communication among team members and clients both written and verbal to effectively deliver software solutions.

• Utilizing Project Management tools to provide project tracking and status throughout the development lifecycle.

• Facilitating demonstrations of software applications for internal and external stakeholders highlighting key functionality and alignment across multiple products.

• Providing technical support including installation and troubleshooting at the product level.

• Able to provide some guidance to junior team members throughout the development lifecycle as needed to support team success.

• Solution guidance in solving complex and escalated situations reported through customer support, carriers, and product team. Demonstrate and continue to gain broad technical expertise.

• Working toward multi product knowledge with the ability to manage with success.

Knowledge, Skills, and Abilities:

• Adaptable to changing priorities, able to determine solutions and quickly get things done with minimal requirements and guidance.

• Positive attitude and team player with a desire to impact change, accountable for your job responsibilities, dedicated to meeting and exceeding customer expectations, and drives for results.

• Probes and looks beyond symptoms to determine the root cause of problems.

• End-to-end ownership of specific tasks and processes, works independently while providing visibility to stakeholders.

• Change agent, able to quickly pivot priorities and assist others as needed.

• You have demonstrated an ability to manage change in project scope including documenting and explaining implications of changes, so they are clearly understood and approved.

• You have proven ability communicating with the customer to ensure progress is being made and concerns are managed promptly.

• You are experienced and can handle difficult and escalated situations with leadership involvement as needed.

• Excellent communicator with strong interpersonal skills, able to work effectively with team members and clients to deliver software solutions.

• Ability to build relationships internally and externally.

• Strong analytical and critical thinking skills

Qualifications:

• Bachelor's degree or equivalent experience strongly preferred with 2 years or more of progressive experience with minimal supervision.

• 4-6 years of project management experience.

• A minimum of 2 years working in customer relations within the software industry.

• P & C insurance industry experience is a plus

• Experienced using Microsoft Office Tools including Outlook, Excel, Word, One Note.

• Experienced with Project Management tools, including SharePoint, Zoom, Teams

• Knowledgeable in technology development with proven success articulating knowledge and understanding of API's, XML and JSON transformations

Additional Requirements and Details:

• Travel required up to 10% of the time.

• Ability to work remote with a stable internet connection on an as needed basis

• Located and working from an office location (when required)

• Occasional lifting and/or moving up to 10 pounds.

• Frequent repetitive hand and arm movements required to operate a computer.

• Specific vision abilities required by this job include close vision (working on a computer, etc.).

• Frequent sitting and/or standing.

• #LI-Hybrid

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.

• Win Together: We work together as one team, showing empathy and respect along the way.

• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.

• Say It, Do It: We honor every one of our commitments because integrity is important to us.

• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.

• We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.